Fish Department Manager (up to $27)

Apply for the Fish Department Manager (up to $27) role at Citarella - The Ultimate Gourmet Market (Southampton, NY). Base pay range: $24.00/hr - $27.00/hr Led by dynamic owner Joe Gurrera, Citarella has grown from a respected NYC fish market into a full‑scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family‑run business, we’re driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry‑aged beef, chef‑prepared specialties, and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. Role Overview As the Seafood Department Manager, you are a key player in overseeing and managing all aspects of the fish department including but not limited to department profitability, displays, inventory control, and leading the team to successfully drive business/sales. Our guests are the heart of our business. As the Seafood Department Manager, you will be responsible for providing every guest with an exceptional shopping experience, listening and responding to their needs, and being the subject‑matter expert of your department. All Seafood Department Managers must have vast seafood knowledge, hospitality skills, display positive energy, be dependable, possess basic math skills, and excellent communication skills. Responsibilities & Duties Model and deliver exceptional guest service and ensure guest needs are met in a timely fashion. Oversee day‑to‑day operations of the seafood department. Receive merchandise, break down pallets, manage vendor invoices/picklists, ensure product meets/exceeds Citarella standards. Manage department profitability, merchandising, guest service, appearance, and team member supervision. Write department schedules, approve team members PTO time, maintain timecards, and manage labor. Supervise team members ensuring service standards are always being met. Prepare, package, weigh, and price seafood department products for sale. Trim and bone fish, crack shellfish upon request. Manage and maintain department inventory levels. Collaborate with buyer to ensure proper product assortment, merchandising, ordering and inventory control. Monitor quality, freshness, and safeguard proper product rotation. Adhere to all DOH, DOA and OSHA standards. Ensure department is cleaned and maintained throughout all shifts (seafood display, lobster tank, cooler, and work areas etc.). Maintain accurate department signage and pricing. Direct and support team members on department opening and closing procedures. Assist store leadership, as required, to select, train, develop, and mentor new and existing team members. Cultivate, develop and retain team members by way of motivation, and providing feedback. Write semi‑annual/annual performance reviews for associates. Adhere to all assigned duties by management team. Minimum of 2‑3 years’ experience managing a seafood department in a grocery store environment. Flexibility schedule including nights, weekends, and holidays. Ability to perform physical requirements of job including standing during scheduled hours, kneeling, stooping, using stairs, lifting, push and pull items of usually 20‑75 pounds. Vast knowledge of handling perishable items and product rotation. Food safety and sanitation knowledge. Ability to show initiative, work with limited supervision, and be self‑motivated. Ability to hire, train, inspire and develop a team. Team builder and brand ambassador. Excellent interpersonal communication and organizational skills. Analytical thinking and proficiency in math needed to perform job responsibilities. Proficient computer knowledge and skills; Microsoft Outlook, Word, Excel. In Return, We Offer! Competitive wages. Medical/Dental/Vision. Company‑sponsored life insurance benefits. Flexible Spending Accounts. Employee discounts. Paid time off. 401(k) retirement savings plan with company match. Citarella is an Equal Opportunity Employer (EOE). Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Business Development Industry: Food and Beverage Services #J-18808-Ljbffr Citarella - The Ultimate Gourmet Market