HR Business Partner

HR Business Partner

Employee Benefits and Perk Package: Cross training and Advancement opportunities Medical, Dental, & Vision Insurance coverage (full time only) Health & Flexible Savings Accounts (full time only) 401K with 6% match Life Insurance (full time only) Long term Disability (full time only) Accident Insurance, Hospital Indemnity Insurance, and Critical Insurance (full time only) Generous paid time off, up to 128 hours after 90 days (full time only) Employee Discounts on merchandise, meals, fuel, rooms, & golf course Exclusive employee discounts through Perkspot Tuition Reimbursement Program; Up to 75% reimbursement (full time only) Employee Assistance Program through Headspace

Title: Human Resources Business Partner

Reports To: Human Resources Director

Department: Human Resources

Pay: Salary; Exempt; Pay negotiable and dependent on experience

Position Summary: The HR Business Partner will provide essential HR support for Little America Hotels & Resorts (LAHR). This role is ideal for a bilingual professional with a solid foundation in HR practices who is eager to further their career in a dynamic hospitality environment. The HR Business Partner will support employee relations, strategic HR initiatives, and talent communications programs working under the guidance of the HR Director.

Duties and Responsibilities:

• Employee Relations Support: Coaching and Counseling: Partner closely with LAHR business leaders to understand their goals and challenges, translating them into effective people strategies.
• Employee and Manager Support: Provide assistance to LAHR employees and managers regarding HR-related questions and issues. Understand Employee Experience: Gain a comprehensive understanding of the day-to-day rhythms of employee experiences in each assigned department.
• Lead Post-Crisis Support: Manage post-crisis initiatives, including individual follow-ups, providing counseling resources, and collaborating with management to resolve issues.
• Talent Acquisition: Assist with hiring and onboarding key talent as needed for various lines of business.
• Performance Management: Assist in managing and documenting Performance Improvement Plans (PIPs), warning letters, and verbal warnings. Support documentation and follow-up processes. Support both voluntary and involuntary terminations, ensuring proper documentation and adherence to policies. Assist with the performance review process for LAHR properties.
• Issue Resolution: Proactively resolve issues at ground level to prevent disruptions in operations. Refer large-scale employee relations issues to HR management.
• Leave Administration: Assist in processing and managing personal leave requests, including Family and Medical Leave Act (FMLA), Long-Term Disability (LTD), and Leaves of Absence (LOA).
• HRIS & Data: HRIS Administration and Payroll: Assist with HRIS data entry, workflow review, and report generation. Assist and support payroll operations Data Analysis & Interpretation: Research and analyze employee trends to understand ways to increase employee engagement and retention. Analyze HR metrics and trends to provide data-driven insights and recommendations that inform business decisions.
• Leadership Support: Change Management: Lead change management initiatives, helping teams navigate organizational transitions smoothly and maintaining employee engagement throughout periods of transformation. Policy Interpretation and Enforcement: Assist in interpreting and communicating HR policies. Training Coordination: Help coordinate, support and facilitate training sessions for LAHR employees and leaders. Departmental Collaboration: Regularly interact with department heads across Executive Office, Rooms, Food & Beverage, Kitchen, Sales & Catering, Accounting, Maintenance, Grounds, and Travel Center to address HR needs and ensure alignment with HR initiatives.
• Recognition & Rewards: Event Coordination: Assist in planning and executing employee recognition and rewards events, including scheduling, setup, and preparation. Culture Committee: Assist with planning and executing employee events to boost morale and employee engagement. Safety: Assist with safety initiatives, training, and compliance to foster a safe work environment for all LAHR properties. Assist with managing safety tracker spreadsheet and document in UKG all employee incidents. Helps Promote Benefits Knowledge: Enhance employees' understanding of company benefits, perks, Employee Assistance Programs (EAPs), and leave accommodation.

Qualifications:

Bachelor's degree is preferred. 3 years of experience in an HR or Hospitality Management role, preferably in a hospitality Bilingual proficiency in Spanish and English is preferred. Strong communication and collaboration skills. Solid understanding of HR principles and employment laws, with proven ability to manage complex employee relations matters with discretion and sound judgment. Benefit knowledge for assisting employees with standard benefit questions. Strong communication and interpersonal skills, with the ability to influence and build credibility at all levels of the organization. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to manage confidential information with discretion. Enthusiastic, positive attitude, proactive, self-motivated, and able to work independently as well as collaboratively. Strong problem-solving abilities and a commitment to delivering excellent customer service. HRIS knowledge; UKG preferred.

Physical Requirements: Primarily works in a professional office environment with frequent use of a computer, telephone, and other standard office equipment. Regularly required to sit for extended periods while performing administrative, analytical, and computer-based work. Frequently required to stand, walk, bend, reach, and move throughout office, hotel, resort, and operational areas to meet with employees and managers. Primary work location is in Flagstaff, Arizona with regular interaction across multiple departments and operational areas. Occasional travel to company properties in Wyoming is required to support business operations, employee relations, training, compliance initiatives, and organizational objectives. Work schedule may occasionally require flexibility to accommodate employee meetings, investigations, training programs, operational needs, or travel schedules.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.