L&D Technical Trainer

Technical Trainer

Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions.

Apex has an opportunity for a Technical Trainer. For applicants who are interested in this opportunity, send your updated resume to Gaby Ortega, Account Manager, at View email address on click.appcast.io. No third parties please.

Position: Technical Trainer

Location: 10 Park Plaza, Boston, MA 02116 (Hybrid/Remote if applicable)

Duration: 6 months (with possibility of extension)

Rate: $60-$61/hour

The MBTA is seeking an L&D Technical Trainer to support the design and development of engaging, effective, and scalable learning solutions. This role will focus heavily on video-based training and multimedia learning experiences, helping to deliver impactful, learner-centered programs aligned with organizational goals.

Detailed List of Job Duties and Responsibilities:

• Support the end-to-end design and development of learning solutions, including video-based training, eLearning, and blended learning approaches.
• Analyze learning needs and collaborate with subject matter experts to create effective instructional materials aligned with project goals.
• Design, develop, edit, and produce instructional videos, eLearning modules, curricula, and supporting documentation such as storyboards and scripts.
• Lead the creation of engaging video-based content, including software demonstrations, scenario-based training, and microlearning modules.
• Utilize tools such as Camtasia and other screen capture/video editing platforms to create polished, visually engaging content.
• Translate complex technical or business concepts into concise, learner-friendly training experiences.
• Ensure all materials align with organizational standards, branding guidelines, accessibility requirements, and templates.
• Manage multiple instructional design and multimedia projects independently, ensuring timely and high-quality delivery.
• Perform quality assurance, editing, and consistency checks on all training deliverables and multimedia content.
• Develop learning solutions in various formats including instructor-led training, virtual learning, self-paced modules, and video tutorials.
• Apply problem-solving and critical thinking skills to overcome challenges and maintain project momentum.
• Ensure learning programs reflect organizational culture, branding, and Diversity, Equity, and Inclusion (DEI) principles.

Required Qualifications:

• Bachelor's degree or equivalent combination of education and experience.
• 4+ years of experience in instructional design, with a focus on adult learning principles and multimedia training development.
• Strong experience creating video-based training content, including scripting, storyboarding, recording, and editing.
• Hands-on experience with eLearning tools such as Articulate 360 (Storyline, Rise) and Camtasia.
• Proven ability to design engaging multimedia content that enhances learner engagement and retention.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Project).
• Strong project management skills with the ability to manage multiple priorities and stakeholders.
• Excellent written and verbal communication skills, with strong visual storytelling ability.
• Strong attention to detail and ability to produce high-quality, consistent deliverables.
• Ability to analyze training needs and independently develop solutions from concept through delivery.

Preferred Qualifications:

• Experience in curriculum design, training needs analysis, and end-to-end program delivery.
• Familiarity with modern learning technologies and emerging trends in instructional design.
• Experience producing multimedia assets for diverse audiences and learning environments.
• Background in video production techniques, audio narration, and visual content development.
• Experience working within structured branding, accessibility, and compliance frameworks.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at View email address on click.appcast.io or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.