Operations Manager - Janitorial Services

Operations Manager - Janitorial Services(Operations) West Palm Beach, FL, United States of America We at Image Janitorial Services are committed to providing quality dependable services. Our goal of complete customer satisfaction has led us to increase our services to meet the ever-expanding needs of our customers. We now provide floor refinishing, carpet maintenance, porter services, water damage restoration, window washing, paper products and supplies. Our certifications have given us the knowledge and the tools to respond to our customers’ requests with the level of service they have come to expect from our company. We welcome you to our family and hope you will find your experience rewarding and fulfilling. Job Skills / Requirements Janitorial Operations Manager Location: West Palm Beach, FL Job Type: Full-Time Salary: $65,000 – $68,000 per year (Based on Experience) Position Summary Image Companies is seeking an experienced and highly motivated Janitorial Operations Manager to oversee a portfolio of commercial cleaning accounts throughout the West Palm Beach area. This leadership role is responsible for ensuring operational excellence, maintaining client satisfaction, managing account performance, and leading a growing team of supervisors and janitorial staff. We are looking for a results-driven professional who is organized, technology-savvy, and passionate about delivering outstanding service. Travel is required consistently; however, we provide a company vehicle and cover fuel expenses. Local candidates in the West Palm Beach area are strongly preferred. Bilingual English/Spanish candidates are highly encouraged to apply. Key Responsibilities Oversee daily janitorial operations for multiple client accounts. Recruit, train, develop, and manage supervisors and janitorial staff. Ensure all employees are properly trained and performing according to contract specifications. Maintain strong client relationships and ensure high levels of customer satisfaction. Monitor account performance and implement continuous improvement initiatives. Develop and manage staffing schedules to meet operational and contractual requirements. Manage employee performance, coaching, and disciplinary actions as necessary. Coordinate equipment maintenance, repairs, and replacements. Monitor labor costs, inventory, and operational budgets. Manage vendor relationships and procurement activities. Travel regularly to client locations under management. Communicate effectively with senior leadership regarding operational performance and business needs. Perform special projects and additional duties as assigned. Qualifications 3–5 years of experience in the janitorial or commercial cleaning industry. Minimum of 2 years of supervisory or management experience. Strong leadership, communication, and team‑building skills. Excellent organizational, time-management, and problem-solving abilities. Experience with inventory control, budgeting, and process improvement. Ability to work flexible schedules, including evenings, weekends, and on‑call assignments as needed. High School Diploma or equivalent required. Paid Vacation Paid Holidays Performance Incentive Programs Professional Growth Opportunities Pre‑Employment Requirements Selected candidates must successfully complete: Drug Screening Criminal Background Check If you are a dedicated operations professional with a commitment to service excellence and team leadership, we invite you to apply and become part of our growing organization. Additional Information / Benefits Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays #J-18808-Ljbffr