Dispatcher

Looking toTrade UPto a better opportunity? Ball Heating and Air Conditioningis looking for a reliable and detail-orientedDispatcherto join our growing team! This is an exciting opportunity to be a vital part of our daily operations — ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you!Why Join Our Team?Competitive pay with room to growMedical, Dental, and Vision Insurance401(k) with company matchLife and Disability InsurancePaid Time Off (PTO) & Paid HolidaysOngoing training and career developmentA supportive, team-oriented company cultureWhat You'll Do:Answer and prioritize emergency and non-emergency service callsSchedule and dispatch service technicians for installations and repairsMaintain accurate customer records in our databaseCoordinate with field teams to troubleshoot service issuesEnsure clear and timely communication between customers and techniciansPlay a critical role in keeping operations running smoothly and efficientlyWhat We’re Looking For:1+ year of experiencein a call center, dispatch, or customer support role (required)Strong communication and problem-solving skillsAbility to multitask and thrive in a fast-paced environmentTeam player with a customer-first attitudeFamiliarity with dispatching or scheduling software is a plusLocation: Monroe, LA (On-site)Pay: $15.00 - $21.00 per hourJob Type:Full-TimeWork Location:In-office position in Biloxi, MississippiWho We Are:We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.We prioritize our employees?and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k).If we sound like a company you want a long-term career with, apply today!We are an Equal Employment Opportunity Employer