Manager, Annual Giving & Data Systems; Morris Arboretum & Gardens

University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Manager, Annual Giving & Data Systems; Morris Arboretum & Gardens Job Profile Title Annual Giving Officer A Job Description Summary The Manager, Annual Giving and Development Data Systems is an integral member of the Morris Arboretum & Gardens Development team, responsible for managing the department’s fundraising data infrastructure, annual giving programs, and gift processing operations. This position serves as the primary administrator and subject matter expert for Raiser’s Edge, COMPASS, and related development systems, ensuring the integrity, accuracy, and effective use of constituent and fundraising data. The position plays a critical role in supporting the Arboretum’s fundraising goals by managing membership and annual fund programs that generate more than $1.6 million annually in unrestricted revenue. Responsibilities include overseeing year-round solicitation and renewal efforts, gift processing and reconciliation, donor stewardship, reporting and analytics, and vendor coordination. The Manager works closely with development staff, University partners, and external vendors to support fundraising strategy, data-driven decision making, and operational excellence. Job Description Job Responsibilities Manage gift processing and reconciliation activities using COMPASS and Raiser’s Edge, ensuring accuracy, compliance, and timely reporting. Serve as the department’s lead administrator and front-end expert for Raiser’s Edge, Blackbaud products, and related development technologies. Develop, maintain, and enforce data standards, policies, and procedures to ensure data integrity across all fundraising systems. Create and maintain queries, reports, dashboards, mailing lists, and data exports to support fundraising, membership, and stewardship efforts. Produce analytical reports and fundraising metrics for leadership, including giving trends, donor participation, membership performance, and annual fund results. Manage the annual membership renewal and annual giving solicitation calendar, including segmentation, scheduling, tracking, and performance monitoring. Support the generation of more than $1.6 million in unrestricted annual revenue through management of membership and annual fund operations. Coordinate donor acknowledgement processes across print and digital channels, ensuring timely and accurate stewardship communications. Partner with gift officers and development staff to monitor fundraising progress and provide actionable data insights. Coordinate gift processing efforts with the Development Operations Associate and serve as the primary liaison with Penn’s Central Gifts Administration team. Manage vendor relationships associated with membership, annual fund, printing, mailing, and publication efforts. Provide training and guidance to development staff on Raiser’s Edge, COMPASS, data standards, and departmental procedures. Deliver excellent customer service to members, donors, and internal stakeholders via phone, email, and in-person interactions. Perform other duties and responsibilities as assigned. Qualifications Bachelor’s degree and 1-2 years of related experience, or an equivalent combination of education and experience. Expertise with Raiser’s Edge, Blackbaud products, and development database management required. Prior Salesforce experience strongly preferred. Experience managing membership programs, annual fund operations, or related fundraising initiatives. Demonstrated experience in gift processing, fundraising reporting, and donor data management. Strong analytical, organizational, and problem-solving skills. Exceptional attention to detail and commitment to data accuracy. Ability to manage multiple priorities and deadlines simultaneously. Excellent written, verbal, and interpersonal communication skills. Ability to work collaboratively across teams while also operating independently. Experience supporting fundraising events preferred. Proficiency with Microsoft Office 365 required. About Morris Arboretum & Gardens Morris Arboretum & Gardens of the University of Pennsylvania inspires an understanding of the relationship between plants and people through education, research, and horticultural displays. Located in the Northwest section of Philadelphia, Morris Arboretum is a destination for plant enthusiasts and is home to a collection of more than 13,000 woody plants. The Arboretum also hosts special and educational events, serving as a vital part of Penn and a hub for botany, horticulture, and urban forestry. For more information about Morris Arboretum & Gardens, visit: About the Division of Business Services The Business Services Division (BSD) supports the individual and collective needs of the Penn community by promoting a hospitable, customer-friendly campus environment and providing mission-critical services and essential operations. BSD is dedicated to delivering high-quality service in a fiscally responsible manner. Currently, the Division focuses on three major initiatives: Revenue growth and retention through improved marketing efforts, extended services, and the development of new distribution channels. Driving productivity for the Division and its customers through the better use of technology. Enhancing service offerings through upgrades and expansions of facilities. For more information about the Division of Business Services, visit: Job Location - City, State Philadelphia, Pennsylvania Department / School Morris Arboretum Pay Range $50,366.00 - $65,000.00 Annual Rate Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free. Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks. Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures. Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements. Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household. To learn more, please visit: The University of Pennsylvania’s special character is reflected in the wide variety of backgrounds, experiences, and perspectives of the Penn community. We seek talented faculty and staff who will constitute a vibrant community and help create an educational and working environment that best supports the University’s commitment to excellence in teaching, research, and scholarship. The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status, or any class protected under applicable federal, state or local law.