Coach Fleet Maintenance and Field Support Manager (East Region)

Coach Fleet Maintenance and Field Support Manager (East Region) Coach Fleet Maintenance and Field Support Manager (East Region) 2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. MCI is North America's public and private market motor coach leader. Products include the luxuryJ-Series(an industry best-seller for over a decade), the workhorseD-Series, and the brand new zero-emission luxury and commuter coaches: the battery-electricJ4500 CHARGE and MCI D45 CRT LE CHARGE. MCI also provides maintenance, repair, 24-hour roadside assistance, parts, and technician training through the industry's only Automotive Service Excellence (ASE) accreditedMCI Academy. Further information is available at .

POSITION SUMMARY

The Technical Solutions Manager is responsible for successfully troubleshooting and providing technical support to both internal and external customers. In this critical role, the job holder travels to different sites to diagnose, troubleshoot and document service and maintenance occurrences with MCI's product.

WHAT YOU WILL DO:

Receive and respond to incoming customer calls and e-mail providing them with troubleshooting assistance and technical information Provide 24 hour on-call emergency support Document trouble shooting procedures and product issues Initiate and assist with campaign completion Provide detailed information daily on new coach issues Work with engineers to document, contain and countermeasure issues Travel is required (90%)

WHAT YOU NEED TO BE SUCCESSFUL:

High School Diploma or GED Experience programming vehicle electrical systems Experience running electrical systems, power train, and air system diagnostics Proficiency with I.O. Controls, Vansco, and Actia Muliplex electrical systems Minimum of 5 years supporting Motor Coach brand products or 10 years supporting non-Motor Coach brand products CFC12-12 Certified and Technician Type II MV AC EPA Certification Detailed knowledge of HVAC systems Commercial Driver's License (CDL) with required medical cert. card (preferred) Familiarity with the following software: Smartire/Smartwave, Amerex, Bendix ABS/Traction control, CAT, DDDL,Cummins Insite, ZF and Allison Transmission diagnostics, WABCO systems would be considered an asset. Must be computer literate (Word, Excel, Microsoft products) This role requires extensive travel to various locations Monday through Friday. Flexibility and availability for travel throughout the workweek are essential.

WHY JOIN OUR TEAM:

Benefits Starting Day One of Employment! Company Paid Base Dental & Vision Coverage Company Paid Life Insurance Medical Insurance - Employer HSA Contribution Plan Options Competitive Wages 401K plan with Company Match Paid Vacation, Sick, and Holidays Employer organized events throughout the year We value safety, high quality products and employee engagement in everything we do. Ongoing employee development through a variety of in-house training initiatives. $95,000 - $105,000

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable. NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions.News and information is available at and Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Motor Coach Industries by 2x Get notified about new Coach jobs in Tennessee, United States . Assistant Professor of Communication/Debate Coach Client Manager Small Case - Employee Benefits Customer Support and Engagement Specialist 100% Remote Regional Director, Experienced Advisor Recruitment and Business Development Remote Manager - Integrated Work Systems Memphis, TN $100,000.00-$170,000.00 1 week ago Sr Personal Lines Underwriter (Hybrid/Remote) Business Development Manager -Solid Waste Manager of Data Governance & MDM - Remote Nashville, TN $100,000.00-$175,000.00 1 day ago Choose your own schedule - Drive with Uber Operations Manager - Release of Information (Remote) Lead Architect, Identity and Access Management Sr. Procurement Manager - Remote: EST preferred Director of Data Product Management - Remote Manager, Software Engineering (Identity Decisioning) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Motor Coach Industries