Teller

Provide the highest level of Service Excellence to businesses and individual customers, and demonstrate excellent oral and written communication skills. Promote and cross-sell bank products and services, and make quality refers to other bankers as appropriate. Manage a cash drawer/recycler and perform other teller functions as assigned. Ensure all activities are performed according to bank policies and regulations.

Operate cash drawer/recycler with high level or accuracy

Process customer financial transactions including deposit and loan business

Accepts checks for cashing or paying; verifies endorsement, validity, and funds

Promote and cross-sell bank products and services, and make quality referrals to other bankers when appropriate

Refers large or unusual transactions to a more experienced teller or banker

Sells money orders, cashier's checks, and processes cash advances

Processes U.S. savings bonds for payment

Answer phones, greet customers, and assist with directing lobby traffic as needed

Perform ATM responsibilities as outlined by manager

Ability to maintain established cash handling standards

Consistently follows established bank policies and procedures and regulatory guidelines

Demonstrates Service Excellence in all customer interactions

Maintains work areas according to branch standards or other established security procedures

All other duties as assigned