Service Advisor - Lexus of Wilmington
MileOne
Service Advisor/Service Writer
Lexus of Wilmington is growing! We are hiring a Service Advisor/ Service Writer for our elite service department.
As a leader in customer service, we have customers and leadership who are committed to the Lexus brand - and you! Our automotive Service Advisor/ Service Writer will greet customers and consult with them on their vehicle service needs.
Experience Everything MileOne has to Offer:
- 5 day work week
- Competitive compensation with unlimited earning potential
- Great opportunities for career advancement
- Positive, success driven work environment
- Training and mentoring opportunities
Service Advisor Responsibilities:
- Provide industry leading customer service to include vehicle service care and manufacturer's warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
Service Advisor Qualifications:
- Prior experience in automotive service writing, luxury line service experience preferred
- Working knowledge of basic car functions, characteristics, and operations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.
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