Logistics Clerk

Job Description

Job Description

Robert Half is looking for a Logistics Clerk to support daily dispatch and shipping coordination for a high-volume transportation operation. This is a Long-term Contract position focused on keeping drivers informed, documentation accurate, and freight movement running smoothly between carrier partners and the plant. The ideal candidate brings strong attention to detail, a service-oriented mindset, and the ability to communicate clearly in a fast-paced environment.

Responsibilities:

• Coordinate daily dispatch activity across a large volume of routes, helping drivers stay prepared and on schedule for pickups and deliveries.

• Serve as the primary point of contact between drivers and plant operations, relaying updates, resolving issues, and clarifying shipment details when unexpected problems occur.

• Review and complete shipping and customs documentation with a high level of accuracy to help prevent delays, compliance issues, or border-related penalties.

• Confirm that drivers have the required credentials, renewals, and supporting paperwork needed before departure.

• Support freight movement between carrier facilities and the plant, including both inbound and outbound material flow.

• Communicate schedule changes, trailer readiness concerns, and routing questions to the appropriate teams so drivers receive timely and accurate information.

• Provide detail-oriented, respectful service to drivers while maintaining consistent expectations around compliance and operational procedures.

• Assist with cross-border shipment coordination and help manage increased transportation volume, including additional administrative support as needed.

• Previous experience in dispatching, logistics coordination, shipping and receiving, or freight carrier support.

• Strong customer service skills with the ability to communicate effectively with drivers and internal stakeholders.

• High attention to detail, especially when preparing or reviewing paperwork tied to transportation or customs activity.

• Working knowledge of Microsoft Excel and comfort using systems to track loads, documents, and route activity.

• Ability to stay organized and make sound decisions in a fast-paced, high-volume environment.

• Comfortable handling issue resolution involving routing changes, delayed equipment readiness, or documentation discrepancies.

• Flexibility to work overtime when operational demands increase, including periods affected by weather or shipment volume.