Receptionist

Responsibilities

Three Trails Behavioral Hospital in the area of Independence, MO is actively hiring Receptionist for our Intake Department . Our front desk team plays a vital role in creating a welcoming first impression for patients, families, and visitors. The Receptionist serves as the first point of contact for the hospital, providing professional, friendly, and efficient front desk support. This role is responsible for greeting visitors, managing calls, and assisting with administrative tasks to support daily operations. The name Three Trails was selected to honor the historical significance of the city of Independence as the starting point for the Santa Fe, Oregon and California Trails. The logo icon is a compass, which is symbolic of wayfinding, and metaphorically the personal journey to recovery. The Groundbreaking for the new hospital was held in January 2025. Beam topping was held in July 2025. The facility is expected to open in the second half of 2026. The Receptionist will:

• Greet and check in patients, families, and visitors for intake and admissions
• Answer and route incoming calls related to admissions and inquiries
• Assist with intake documentation and ensure accuracy of patient information
• Verify basic patient information and assist with registration processes
• Maintain confidentiality in compliance with HIPAA regulations
• Monitor and maintain a professional, welcoming reception area
• Provide general information about services and admission procedures

Three Trails Behavioral Hospital will:

• Serve children and adolescents, adults and seniors with innovative and evidence-based inpatient behavioral healthcare focused on individual needs and comfort.
• Create more than 200 new, full-time jobs including nurses, clinicians, therapists, technicians and administrative staff, when the facility is fully operational.
• Be located at the intersection of I-70 and Little Blue Parkway, adjacent to the Children's Mercy Hospital Outpatient Clinics.
• Feature 120 licensed beds ready to meet the mental health needs of the surrounding community.
• Span more than 88,000 square feet, and will include an activity yard and gym.

Full-time Benefits Include:

• Competitive Compensation andGenerous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• Employee Assistance Program available for employees and family
• 401(K)with company match and discounted stock plan
• Basic Life Insurance and Optional supplemental life insurance
• Career developmentopportunities across UHS and out 300+ locations!
• Challenging and rewarding work environment
• More Information is available on our benefits Guest Website: benefits.uhsguest.com

About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inceptioninto an esteemed Fortune 500corporation, annual revenues during2025 were $17.4billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, waslisted in Forbes ranking of America's Largest Public Companies. Headquarteredin King of Prussia, PA, UHS has approximately 101,500employeesand continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician networkand various related services locatedin 40U.S. states, Washington, D.C., Puerto Ricoand the United Kingdom. For additionalinformationvisit From Fortune , 2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.
Qualifications

• High school diploma or equivalent required
• Previous receptionist, admissions, or healthcare administrative experience preferred
• Strong communication and customer service skills, especially in sensitive situations
• Ability to multitask in a fast-paced, high-volume environment
• Basic computer proficiency (EHR systems and Microsoft Office preferred)
• Professional, calm, and compassionate demeanor
• Experience in behavioral health or hospital setting is a plus

EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.