Accounts Receivable Lead

Job Description

Description: The Accounts Receivable Lead is responsible for overseeing daily accounts receivable activities, including invoicing, collections, cash application, customer account maintenance, and dispute resolution. This role partners with internal and external customers, the sales team, and finance leadership while supporting accurate financial reporting.

Responsibilities/skills:
• Manage daily accounts receivable operations including invoicing, cash application, account reconciliations, and customer account maintenance.
• Lead collection efforts, resolve billing discrepancies, and partner with Sales and Customer Service to address customer issues.
• Prepare AR reports, aging analysis, commission reports, and support month-end/year-end close activities.
• Provide leadership to the AR team while improving processes, reporting, automation, and internal controls.
• Monitor customer account balances, payment trends, and aging reports to improve cash flow and reduce past-due receivables.
• Process customer invoices, credit memos, and debit memos accurately and ensure timely transaction processing.
• Investigate and resolve unapplied cash, short payments, deductions, and account discrepancies.
• Support ERP enhancements, develop standard operating procedures, and identify opportunities for process improvements.

Qualifications:
• 5+ years of progressive Accounts Receivable experience, preferably within a manufacturing environment.
• Strong knowledge of collections, cash application, credit practices, reconciliations, and month-end close processes.
• Experience with ERP systems, payment platforms, customer portals, and advanced Microsoft Excel.
• Strong analytical, organizational, and communication skills with the ability to manage multiple priorities.
• Experience leading or mentoring AR team members and driving process improvements.
• Ability to analyze financial data, aging reports, and collection metrics to identify trends and opportunities.
• Strong attention to detail with the ability to maintain accurate records and meet deadlines.
• Associate's degree in Accounting, Finance, Business Administration, or related field preferred; Bachelor's degree a plus.