Technical Writer

Job Description

Job Description

Overview

At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for warfighters and secure our nation for a better future.

We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.

Credence has an immediate need for Technical Writer at the journeyman level to support our Air Force Distributed Common Ground System (AF DCGS) program. The Air Force Distributed Common Ground System (AF DCGS) is an intelligence enterprise system, comprised of active duty, Air National Guard (ANG), and mission partner sites, interconnected by a robust communications infrastructure spanning the globe.

Responsibilities include, but are not limited to the duties listed below:

• Apply writing skills and substantial knowledge of basic principles and specialized vocabulary of appropriate subject-matter fields to accurately communicate scientific and technological developments to expert and other interested audiences.
• Develop specifications showing the characteristics and capabilities or design and test requirements of equipment and systems.
• Develop training, operating, or maintenance manuals associated with equipment and systems.
• Report research findings and agency decisions; articulate agency policies; and explain technical aspects of agency programs clearly without sacrificing thoroughness and accuracy.
• Ensure materials are consistent with agency policy and other agency information, meet agency and publication style requirements, and are written at the appropriate level for the intended audience.
• Use desktop publishing hardware and software to draft, edit, lay out, design, print, and distribute material, as required.
• Manage individual or serial publications from initial conception and content determination through distribution and coordinate the activities of other publishing personnel.
• Conduct final reviews of proposed publications for style, design, layout, and editorial aspects before release.
• Prepare original papers, articles, or reports in scientific, technical, or professional fields based on research, interviews with experts and program officials, and observation of or participation in tests and experiments, as needed.
• Obtain, analyze, and select pertinent information.
• Determine the most logical and effective sequence of the narrative.
• Determine the overall length and tone based on the objectives, medium, and audience.
• Write technical materials and prepare content for publication.
• Consult on or select illustrative material.
• Write technical directions on product announcements, marketing brochures, advertisements, and marketing specifications.
• Meet with customer representatives, vendors, system engineers, and program managers to establish technical specifications.
• Study drawings, specifications, mockups, and product samples.
• Create user documentation for a variety of materials, including how-to guides and instruction manuals.
• Prepare charts, graphs, or forms to accompany rough drafts.
• Ensure document contents follow required formats.
• Write clear and concise policies and procedures.
• Ensure consistency of wording among multiple documents.
• Create tables of contents and cite sources.
• Submit copies to managers for feedback.
• Maintain an electronic library of all signed documents and final presentations.
• Provide updates and different editions as necessary.

Requirements

Education, Requirements and Qualifications:

• Active Top Secret Security Clearance is required.
• Bachelor’s or Master’s Degree in a related field and at least three (3) years of experience in the respective technical / professional discipline being performed, three (3) of which must be in the DoW/DoD
• OR, seven (7) years of directly related experience with proper certifications as described in the PWS labor category performance requirements, five (5) of which must be in the DoW/DoD.

Recommended Skills:

• Excellent writing skills and strong command of the English language, including grammar
• Strong attention to detail
• Ability to work well with other organizations and personnel with disparate backgrounds
• Strong organizational skills and ability to multi-task
• Strong technical, analytical, and interpersonal skills
• Ability to work independently and with a team

Required Experience:

• Technical writing experience within the DoD relative to information and/or business systems environment.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development