Medical Office Assistant

Job Description

Job Description

This is an in-person position, 32 hrs./wk.

Mondays & Wednesdays: 10:30 am to 7:00 pm

Fridays: 9:30 am to 6:00 pm

Thursdays: 10:00 am to 6:30 pm

We’re looking for a reliable medical office assistant to work directly with our healthcare staff and help us provide first-class patient care. You’ll greet patients, schedule appointments, collect payments, and answer phones, emails, and texts while building excellent rapport with our patients. Job seekers should have some medical experience and love helping people. Sound like you? Apply today!

Compensation:

$22 - $24 hourly

Responsibilities:

• Coordinate daily administrative tasks to ensure smooth clinic operations, fostering a welcoming environment for patients.

• Manage patient scheduling efficiently to ensure timely appointments and seamless patient flow.

• Maintain organized patient records to ensure confidentiality and easy access for our healthcare team. Upload documents and radiology imaging into our EHR program.

• Assist in patient communication, providing clear and compassionate responses to inquiries and concerns through phone, email, and text.

• Support our chiropractic team by preparing necessary documentation and materials for patient visits.

• Monitor office supplies and equipment, ensuring they are stocked and functioning to support optimal service delivery.

• Work directly with the doctor on special projects.

Qualifications:

• High school diploma or GED
• Strong communication skills and customer service skills
• At least 1 year of previous experience as a medical assistant performing administrative duties or similar role in a healthcare work environment
• Able to use a computer to complete administrative tasks

• Exceptional written communication skills are also essential.

• Proficiency in MS Office applications—Outlook, Word, Excel, and Teams—is required.

• You should be able to identify, assess, and implement office protocols and procedures to enhance workflow efficiency, foster a team-oriented environment, and ensure patient satisfaction.

• Strong organizational and problem-solving skills are necessary.

• You need to be flexible, able to prioritize tasks, multitask effectively, and follow through to completion in a fast-paced environment.

• Self-motivation and a keen attention to detail are crucial.

• The capability to take direction from your manager while effectively interacting and communicating with colleagues and business associates is important.

• You must be able to handle confidential information appropriately.

• A primary desire to help others and the ability to interact professionally with populations of all ages.

About Company

Celebrating our 31st year, Diablo Chiropractic is a dedicated, service-oriented practice offering chiropractic care, massage therapy, cupping, craniosacral therapy, low-level laser therapy, and nutritional guidance for adults and children of all ages. We are looking for a reliable, professional, mature, and friendly individual passionate about a fulfilling career in natural healthcare and committed to a healthy, holistic lifestyle.