Area Service Manager

The Area Service Manager oversees preventative maintenance, specialized services, and national programs across approximately 350 stores, leads Program Coordinators, technicians, and manages outsourced service providers. Responsibilities Strong alignment with Leadership's strategy and embrace constant change to achieve overall goals. Manage day‑to‑day preventative maintenance, specialized services and national programs within the assigned coverage area. Direct leadership and management of P3 professionals and 23 technicians, including required training, certifications and compliance with maintenance programs, contracts and regulations. Manage open services work orders, KPI review/analysis, invoice and dispute resolutions, PM regulatory monitoring and compliance with all maintenance governance. Manage direct relationships with outsourced providers on the day‑to‑day operations of equipment, property, and physical plant. Responsible for maintenance expense and capital budget allocations for preventative maintenance, specialized programs and national services within the geographic area; include budget versus actual explanations and cost reduction initiatives using BI data. Conduct field site visits to evaluate service levels for maintenance, specialized services, national programs, property condition assessments, compliance audits and feedback from Franchisees and operations. Represent the Facilities department in meetings and site visits with Operations, Franchisees and stakeholders to review strategic outlook and tactical execution of services. Manage truck and technician inventory, tools, parts and other company equipment. Review and approve work from Direct Service Providers in accordance with DOA. Audit third‑party invoices for travel, parts and generalized repairs. Ensure compliance with applicable federal, state and local regulations. Complete other duties, including special projects, as assigned by management. #J-18808-Ljbffr 7-Eleven