Client Success Manager

$90k - $135k

Recruiting from Scratch

Client Success Manager

Title of Role: Client Success Manager
Location: New York, onsite
Company Stage of Funding: Venture - Series Unknown - Software Development
Office Type: Onsite
Salary: $90K-$135K

Company Description

We're representing a dynamic software development firm that is expanding its client success team due to continued growth. This company is dedicated to simplifying the dissolution process for founders, providing them with the support they need during challenging times. As an early member of the team, you'll play a crucial role in enhancing the client experience and ensuring operational excellence.
What You Will Do

Onboard new clients onto the platform, guiding them through the end-to-end dissolution process.
Handle critical activities such as filing IRS 966, creating asset transfer agreements, and distributing capital to investors.
Become a subject matter expert in corporate wind-downs, providing seamless support to clients at any stage of the process.
Own the customer experience throughout the dissolution, ensuring high CSAT/NPS scores and quick response times.
Continuously identify and propose improvements to enhance the client experience and operational workflows.
Collaborate with cross-functional teams to drive product changes that position the company as a leading solution in the market.

Ideal Candidate Background

2-6 years of experience in client success, operations, or a related field.
Proficiency with Zendesk or similar customer support tools.
Strong organizational skills with the ability to manage multiple clients and deadlines effectively.
Excellent communication skills, with a knack for building rapport and empathizing with clients during sensitive situations.

Preferred

Experience in corporate law or familiarity with dissolution processes.
A proven track record of improving client satisfaction and operational efficiency.
Ability to thrive in ambiguous situations and make informed judgment calls.

Compensation and Benefits

The base salary for this role ranges from $90K to $135K, commensurate with experience. The company offers a supportive work environment and opportunities for professional growth as they scale.

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Client Success Manager in New York, NY vacancy

Client Success Manager
...learn more about Sunset here. About the role Due to continued growth, Sunset is expanding our client success team and seeking an ambitious Client Success Manager based in New York City (or open to relocation), reporting to the Director of Client Success. As an...
Suggested
Live in
Work at office
Relocation
Sunsets HQ Corp.
New York, NY
2 days ago
Client Success Manager
$94.34k - $125k
...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Client Success Manager Full Time Sales & Success Remote, Remote, US Salary Range: $94,339.62 To $125,000.00 Annually What is special about Lighthouse...
Suggested
Full time
Temporary work
Work experience placement
Work at office
Remote work
Flexible hours
Weekend work
Afternoon shift
ADP
New York, NY
4 days ago
Client Success Manager
$30 - $35 per hour
...Job Description: Job Title: Client Success Manager Role type: 100% remote Job Duration: 12 months Pay rate: $30/hr. - $35 USD per hour Schedule: 9: 00 AM - 5: 00 PM As a Regional Merchant Success Manager (MSM), you will play a critical role in supporting and growing company...
Suggested
Hourly pay
Remote work
LanceSoft
New York, NY
4 days ago
Client Success Manager
$80k - $110k
...unprecedented opportunities to accelerate EHE Health’s mission of revolutionizing preventive care. We’re seeking a strategic Client Success Manager to serve as the primary day-to-day contact for a portfolio of client accounts, overseeing all deliverables and ensuring...
Suggested
EHE Health
New York, NY
2 days ago
Client Success Manager
...About the Role In this fast paced client-facing role, you will own day-to-day relationships... ...coach, and develop our CS Associates and Managers. This role demands a little bit of... ...least 2 years of experience as a Client Success Manager within digital health, building relationships...
Suggested
Temporary work
Local area
Worldwide
Hinge Health
New York, NY
4 days ago
Client Success Manager
$110k - $130k
...The hiring organization is seeking a Client Success Manager to serve as an essential partner to sports and entertainment clients. In this role, the Client Success Manager collaborates with clients to unlock value, support business growth, and drive revenue through data...
Full time
Local area
Remote work
Work from home
Home office
Flexible hours
Swooped
New York, NY
2 days ago
Enterprise Client Success Manager
$120k - $140k
...sized business customers and partners in over 190 markets. We're looking for a commercially minded self-starting Enterprise Client Success Manager who can operate in a fast-paced environment to grow new and existing accounts. The ideal candidate is comfortable with...
Contract work
Work at office
Work from home
Flexible hours
Payoneer
New York, NY
2 days ago
Client Success Manager
$105k - $130k
...At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting edge strategies and deep...
Work at office
Local area
3 days per week
Franklin Templeton
New York, NY
2 days ago
Client Success Manager
$85k - $135k
...investment banking, securities, wealth management and investment management services. With... ...3 countries, the Firm's employees serve clients worldwide including corporations, governments... ...of our people is critical to our success. Together, we share a common set of values...
Temporary work
Worldwide
Morgan Stanley
New York, NY
4 days ago
Client Success Manager
$65k - $105k
...Client Success Manager Simulmedia is transforming the way brands, marketers and agencies reach audiences. Our leading advertising platform, TV+, allows clients to unlock new viewers across linear TV, CTV and video games. From advanced data analytics to predictive modeling...
Temporary work
Local area
Simulmedia
New York, NY
2 days ago
Client Success Manager
$30 - $35 per hour
...if you are interested in joining an exciting and fast-growing company! Learn more at OnPay.com The Role OnPay is seeking a Client Success Manager to serve as a core service liaison and subject-matter expert, leading the end-to-end management and resolution of complex,...
Hourly pay
Temporary work
Work experience placement
Remote work
OnPay Inc
New York, NY
2 days ago
Client Success Manager
$80k - $115k
...message. We chose the name Cordial to symbolize how we empower our clients to communicate with their customers, as well as how we do... ...Own it, every time Make Waves POSITION SUMMARY The Client Success Manager (CSM) is responsible for ensuring the success of a portfolio...
Flexible hours
Cordial Experience Inc.
New York, NY
2 days ago
Client Success Manager
$65k - $95k
...collaborative company where innovation, creativity, ownership, and impact are part of everyday work. We are looking for a Client Success Manager to ensure the long-term success of our clients in North America.This candidate will be responsible for achieving the sales...
Worldwide
Global-e
New York, NY
2 days ago
Client Success Manager
...Job Summary The Client Success Manager is a client-facing member of the Partner Success and Business Development team. This individual helps ensure optimal client and member experience while developing and executing strategic account management plans. The Client Success...
Contract work
Local area
Remote work
Wellbe Senior Medical
New York, NY
1 day ago
Client Success Manager
$75k - $90k
...safe and informed. Nexxen Fraud Alert and Notice: Protect Yourself from Impersonation and Fraudulent Activity Job Summary The Client Success Manager at Nexxen owns two core functions: managed service campaign management and programmatic PMP deal execution. As the primary...
Full time
Flexible hours
Nexxen
New York, NY
1 day ago
Client Success Manager
$80k - $85k
...help them apply these solutions to their workforce of the future. Role Description As a Customer Success Manager, you support the delivery of General Assembly's largest client programs and help grow our most critical accounts. You will be a key member of a cross-...
Full time
Temporary work
Part time
For contractors
Work experience placement
Remote work
Worldwide
General Assembly
New York, NY
23 hours ago
Client Success Manager
$90k - $110k
...The Opportunity As a Client Success Manager at Coursedog, you'll be the trusted advisor helping customers centralize and simplify their academic operations with our platform. You'll navigate complex customer relationships across multiple departments within each institution...
Remote work
Flexible hours
Coursedog
New York, NY
23 hours ago
Client Success Manager
...business forward, you’ll fit right in. Responsibilities Directly manage a group of client relationships Achieve client-specific objectives, driving... ...and B2B gift card channels as applicable Support Client Success Team in managing day-to-day and project-level tasks,...
Totus Gift Card Management
New York, NY
23 hours ago
Client Success Manager
$80k
...identifying opportunities to improve engagement, retention, and client outcomes. At The Wealthy Practitioner , we are transforming... ...mistakes as we improve. Role Mission The Client Experience & Success Manager ensures our clients have a clear, organized, and high-quality...
Full time
Remote work
Thewealthypractitioner
New York, NY
2 days ago
Client Success Manager
$80k - $105k
...that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage... ...locked out of the financial system. About This Role: As a Senior Client Success Manager, you will serve as the strategic and commercial owner...
Long term contract
Work at office
Local area
Remote work
Flexible hours
TrueML
New York, NY
23 hours ago
Client Success Manager
$40k - $50k
...WANTED: A Salesperson With a Servant's Heart Who Picks Up the Phone Before Anyone Tells Them To Client Account Manager, Wealth Without Wall Street Most salespeople fall into one of two camps. The first camp can close, but clients feel like a number the minute the ink...
Remote work
Wealth Without Wall Street
New York, NY
23 hours ago
Client Success Manager
$100k - $120k
...Client Success Manager We are seeking a Client Success Manager to own the post-sale client journey for assigned new business accounts- from signed deal through launch, activation, early adoption, and handoff into ongoing account management. This role serves as the...
Local area
Flexible hours
Dow Jones & Company, Inc.
New York, NY
1 day ago
Enterprise Client Success Manager
$130k - $150k
...impact and scale our mission worldwide. In this role you will Our Client Success team oversees the entire client lifecycle, working to support... ...on families dealing with loss. Enterprise Client Success Manager will be resourceful and process-oriented, focusing on...
Work at office
Local area
Remote work
Worldwide
Flexible hours
Empathy
New York, NY
2 days ago
Client Success Manager
...to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email... ...Google Business Profile. About the Role Steer is looking for a Client Success Manager to serve as a trusted advisor for building relationships...
Local area
Remote work
Work from home
Flexible hours
Shift work
Steer Inc
New York, NY
2 days ago
Client Success Manager
$73k - $90k
...convenient technology-powered amenities to clients and their guests. On the forefront of... ...National Multifamily Housing Council Top 50 managers and owners in the country, including... ...many others. WithMe is seeking a Client Success Manager to build, manage, and grow client...
Hourly pay
Full time
Contract work
Remote work
Flexible hours
Midwest Startups
New York, NY
1 day ago
Client Success Manager
...subscription document technology and an order management system for alternative product... ...and money. Our mission is to give our clients control and reduce friction for a very painful... ...satisfaction, platform usage, and success indicators. Conduct platform demos, teach...
+SUBSCRIBE®
New York, NY
2 days ago
Client Success Manager
...services work. We're going after one of the biggest software categories of the decade. The Opportunity Auctor is looking for a Client Success Manager to join our founding Customer Success team. You will own a portfolio of implementation partners and systems integrators...
Immediate start
Precision Labs
New York, NY
2 days ago
Client Success Manager
$85k
...Media and propel the brand through its next phase of growth. Description Betches Media is looking for a dynamic and strategic Client Success Manager to join our growing Sales & Partnerships team. This individual will act as a key post-sale partner to clients, owning the...
Betches LLC
New York, NY
23 hours ago
Client Success Manager
...Client Success Manager Waste Solution Services (WSS) Location: Lawrence, NY Job Type: Full-Time, In-Person, remote Fridays About the Role WSS is seeking a proactive, client-focused Client Success Manager to manage client relationships and oversee account...
Full time
Work at office
Remote work
Waste Solution Services
New York, NY
2 days ago
Client Success Manager
$75k - $85k
...technology, supply chain operations, field operations, sales, account management, and more. Our workplace is dynamic, fast‑paced, and just... ...make up our team! The Role Crafty is seeking an established Client Success Manager to own client relationships with a diverse book of...
Local area
Crafty
New York, NY
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Client Success Manager. Be the first to apply!