Radiology Scheduler

To support patient imaging needs, the full-time Radiology Scheduler will work remotely to schedule, confirm, cancel, and reschedule radiology appointments while providing exceptional customer service in a high-volume contact center environment. Key responsibilities Schedule, confirm, cancel, and reschedule radiology appointments across various imaging modalities Handle complex patient interactions with independent reasoning and problem-solving within defined workflows Document all patient interactions accurately in designated CRM and scheduling systems Required qualifications High School diploma or GED required Minimum of six months of experience in a Work from Home customer service, scheduling, healthcare, or call center environment Ability to type at least 35-40 words per minute Proficiency with Windows-based systems and Microsoft Office applications Working knowledge of medical terminology and healthcare processes is preferred