Programs Manager

Basic Purpose Positions in this job family are assigned responsibilities involving the direction or supervision of programs related to the delivery of agency services on a statewide basis. This includes the supervision of professional level staff in providing a variety of services and assistance to eligible clients, responsibility for a work unit of a division or a single program area, assisting in directing a major multifunctional program or unit, or overall responsibility for major program activities involving the principle operations of the agency. Positions in this job family are assigned responsibilities involving providing direction and guidance for program services or operations, and coordinating program functions and activities within an agency division or unit. Typical Functions Manages a major agency unit, section, division, or program; and supervises professional level staff in the completion of assigned functions and activities. Develops and recommends policies, rules and regulations which pertain to the administration of assigned programs consistent with federal and state laws; participates in program analysis, including the analysis of problems and needed services. Directs studies of needs; reviews and analyzes information from studies and projects for immediate and long‑range program development; advises subordinate program staff and other interested groups of the proper interpretation and application of agency rules and policies. Reviews periodic staff reports, administrative audits, program activities and other information to evaluate program effectiveness and quality of service; develops controls to assure accountability for program operation, policy implementation and the maintenance of efficiency in various units. Develops and maintains sound personnel policies and practices. Level Descriptor Levels are distinguished based on the complexity of assigned duties, the level of expertise required for completion of work assignments, and the responsibility assigned for the supervision of others. Education and Experience Level II – Master’s degree and one year of professional experience; or bachelor’s degree and two years of professional experience; or an equivalent combination of education and experience, substituting one year of professional level experience for each year of the required education. Level III – Master’s degree and two years of professional experience; or bachelor’s degree and three years of professional experience; or an equivalent combination of education and experience, substituting one year of professional level experience for each year of the required education. Knowledge, Skills, Abilities and Competencies Level II – Knowledge of agency policies and procedures; of all state and federal legislation related to assigned agency programs; and of supervisory principles and practices. Ability is required to supervise and evaluate personnel and program performance; to communicate effectively, both orally and in writing; to interpret and apply policy material; and to maintain effective working relationships with others. Level III – Knowledge of agency policy; of state and federal regulations relevant to agency programs; of sound methods of administration; of methods of management and planning; and of supervisory principles and practices. Ability is required to administer programs and supervise personnel; to maintain effective working relationships with others; and to exercise good judgment in the solution of problems. Special Requirements Some positions will require applicants to be willing and able to perform all job‑related travel. Some positions with the Department of Rehabilitation Services require proficiency in American Sign Language. Some positions with the Department of Rehabilitation Services require that applicants are eligible to sit for certification specific to the professional job duties such as Certified Rehabilitation Counselor (CRC), Certified Vocational Evaluator (CVE), Professional Vocational Evaluator (PVE), or Licensed Professional Counselor (LPC) examination. Additional Job Description Position may be filled at Level II or III. Position is located in the Division of Services for the Blind and Visually Impaired. Preferred final work location includes SBVI 91 – Tulsa or Northeastern Oklahoma. Essential Functions Position oversees the Services for the Blind and Visually Impaired Unit 63 which includes SBVI91 – Tulsa and SBVI62 – Muskogee field offices. The primary responsibilities include supervision of professional level staff and support staff in the provision of Vocational Rehabilitation and Employment Services to Oklahomans with blindness and low vision in the North Central and Northeast quadrant of the state. This position assigns and designates project leadership responsibilities to professional staff; conducts quarterly unit meetings and frequent office staff meetings in order to assess the effectiveness of programs and service delivery; evaluates workload of individual staff members to determine equitable balance and make appropriate adjustments; provides proper interpretation of agency rules and policies, compiles and reviews periodic reports, conducts administrative audits and implements controls to assure accountability. Position may also supervise special projects for Blind and deaf/blind populations. Applicant must be willing to perform all job‑related travel. Trial period (if applicable) is required. Preferred Qualifications Preference may be given to applicants with current LPC, CRC or CVRT credentials and with experience in counseling. Preference may also be given to applicants who have proficiency in Braille and American Sign Language (ASL). Application must include transcript which shows master’s degree has been awarded and any current Certified Rehabilitation Counselor (CRC), Licensed Professional Counselor (LPC), Professional Vocational Evaluator (PVE) or Certified Visual Rehabilitation Therapist (CVRT) certification or documentation of eligibility to sit for the above certifications. Background Check The Department of Rehabilitation Services will conduct a criminal background check on new hires as part of an offer of employment that is made contingent upon a successful criminal background check. Applicants must be authorized to work in the U.S. now and in the future without employer sponsorship. Benefit Highlights The Department of Rehabilitation Services provides a comprehensive benefits package designed to support our employees and their dependents. Generous state paid benefit allowance to help cover insurance premiums A wide choice of health insurance plans with no pre‑existing condition exclusions or limitations Flexible spending accounts for health care expenses or dependent care Employee assistance programs and health and fitness programs 11 paid holidays 15 days of vacation and 15 days of sick leave for the first year Retirement Savings Plan with a generous match Longevity Bonus for years of service 5% additional pay for the possession of an appropriate professional certification or licensure Training opportunities to help meet CEU requirements Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. #J-18808-Ljbffr