Customer Relations Representative - State Farm Agent Team Member

Benefits Opportunity for advancement Training & development Competitive salary Customer Relations Team Member Ahn Nguyen State Farm is seeking a friendly, motivated, and customer-focused Customer Relations Team Member to join our team. In this role, you’ll help customers protect what matters most while providing exceptional service and building lasting relationships. Responsibilities Welcome customers and provide professional, friendly assistance in person, by phone, and online. Build strong relationships with current and prospective customers. Identify customer needs and recommend appropriate insurance products and services. Answer questions about policies, billing, coverage, and account changes. Follow up with customers regarding quotes, renewals, policy updates, and service needs. Schedule appointments and support the agency team with daily administrative tasks. Maintain accurate customer records and follow agency procedures. Help create a positive, team-oriented office environment.\ Qualifications Excellent communication and interpersonal skills. Strong customer service and problem-solving abilities. Professional, positive, and dependable attitude. Ability to multitask and stay organized in a fast-paced environment. Comfortable using computers and learning agency software. Previous customer service, sales, insurance, or office experience is a plus. Property and Casualty or Life and Health insurance licensing is preferred, or willingness to obtain required licenses. What We Offer Competitive compensation. Paid training and professional development. Opportunities for advancement. Supportive team environment. The opportunity to make a meaningful difference in customers’ lives. #J-18808-Ljbffr Anh Nguyen