Spa Consultant

Full-time

Day Spa, Indianapolis

Job Description

Are you a people person, outgoing, and have outstanding customer service skills?.....Then this is the job for you!

MassageLuxe is the industry leader in wellness, providing massage therapy, professional skincare, and stretch services to thousands of members and guests.

The ideal candidate for this position would have experience in sales or customer service. Spa, Salon, or Fitness industry experience is preferred but not required. An understanding of how to maximize every opportunity to drive member sign up and grow the clinic is a must!

MUST BE AVAILABLE ON WEEKENDS

JOB DESCRIPTION:

ENERGETIC AND OUTGOING!
Enrolls new members.
Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive environment
Establishes and maintains an effective referral program
Conducts telephone inquiries/follow up calls/customer care calls
Maintains accurate records using established MassageLuxe systems
Follow up and follow through activities with all prospective clients (lead nurturing)
Responds immediately to member requests, inquiries, and concerns
Has exceptional customer service with a friendly disposition
Properly onboard new members to create an amazing first impression and experience.
Works closely with massage therapist and esthetician team to ensure that processes are fulfilled
Shifts are a mixture of days, nights, and weekends

Company Description

MassageLuxe is the industry leader in wellness, providing massage therapy, professional skincare, and stretch services to thousands of members and guests.

Company Description

MassageLuxe is the industry leader in wellness, providing massage therapy, professional skincare, and stretch services to thousands of members and guests.

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Vacancy posted 1 day ago

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