Network Administrator

Position Summary As the next Network Administrator for the City of Twin Falls, you will play an important role in supporting the technology infrastructure that keeps City operations connected, secure, and reliable. This position is ideal for someone with strong network administration experience, technical problem‑solving ability, and a commitment to providing responsive technology support in a public service environment. In this critical role, you will help manage and maintain the City’s networked infrastructure, communications systems, hardware, software, security systems, data backup processes, and disaster recovery procedures. You will also provide essential technical support to City employees, with a strong focus on supporting first responders, dispatch operations, and other mission‑critical municipal services. Responsibilities Support, monitor, maintain, and troubleshoot the City’s network infrastructure, systems, and communications technology Help ensure the reliable availability of data communications through monitoring tools, dashboards, protocol analyzers, and related systems Implement and monitor security and remote access standards for network devices and data systems Configure and maintain routers, access lists, VLANs, firewalls, intrusion detection services, VPNs, and related network equipment Support disaster recovery standards, risk analysis, data backup systems, fault‑tolerant hardware, and recovery strategies Install, configure, and maintain network devices, computers, printers, scanners, digital cameras, multimedia equipment, and related peripherals Maintain the physical and logical health of the network, including file services, cabling, hardware installations, and upgrades Support virtualization management, SAN operations, database administration, Active Directory/Group Policy administration, email administration, and access control standards Develop plans and standardized methods for installing and configuring software on user accounts, individual computers, and network systems Design automated solutions for internal procedures and create custom technology solutions when needed Provide expert technical support to City departments, including needs assessment, strategic planning, procurement coordination, installation, and implementation of new hardware and software Maintain and support technology functions for dispatch and public safety personnel Install, configure, and maintain physical security systems, including surveillance, intrusion, and access control systems Maintain system documentation, inventory, and technical records Provide technical support, training, and troubleshooting assistance to City employees Participate in a 24/7 rotational on‑call support roster and after‑hours meeting rotations Respond to emergency call‑outs after regular office hours when needed Perform all duties in accordance with City policies, procedures, and safety practices Perform related duties as assigned Compensation & Benefits $41.23 – $40.16 per hour ($69,576 – $83,532 annually), depending on experience Full‑time, non‑exempt position, pay grade 12 Robust retirement plan with strong employer contributions Paid medical and vacation leave, plus paid holidays Comprehensive medical, dental, and vision coverage City‑paid life and disability insurance Wellness programs, additional savings, and retirement benefits Free or discounted access to City recreation amenities, including the pool, golf course, and library Required Qualifications High school diploma or GED equivalent required College degree and/or advanced technical training certificate in computer, networking, communications technology, or a related field preferred Two to three years of network administration experience or experience in a related field preferred Any equivalent combination of experience and training that provides the knowledge and abilities necessary to perform the work Idaho State Limited Energy Electrical license optional Valid driver’s license is required for travel between municipal sites Required to obtain and maintain a federal or state‑level security clearance depending on access to sensitive systems or law enforcement data May be required to reside within City or County limits or relocate within a specified timeframe after appointment Ability to successfully pass required pre‑employment screening Work Environment This position primarily works in a general office environment; however, routine travel to various City departments and municipal sites is required for field support. The position may occasionally work outdoors in inclement weather and may be exposed to hazardous conditions, including risk of electrical shock. The role requires sufficient communication, visual, manual, and mobility abilities to read and understand technical manuals and diagrams, prepare written reports, troubleshoot and repair network and computer equipment, operate tools and equipment, work in confined spaces, bend, stoop, kneel, crouch, reach, and lift or move up to 50 pounds. Because this position supports critical City operations, including public safety and dispatch functions, the Network Administrator will be required to participate in rotational on‑call support, attend after‑hours meetings, and respond to emergency situations outside of regular business hours. Questions If you have any questions regarding this position or the application process, please contact Human Resources at View email address on click.appcast.io or View phone number on click.appcast.io. This posting may close at any time, without prior notice, once the City determines it has received a sufficient number of qualified applications. #J-18808-Ljbffr City of Twin Falls