Manager, Physical Identity Access Management (PIAM)

Physical Identity and Access Manager

The Physical Identity and Access Manager is responsible for overseeing the development, implementation, and management of the company’s physical identity and access management program. This role ensures the security and safety of employees, visitors, and physical assets by managing access control systems and protocols.

Responsibilities

• Set and maintain high standards for the design, configuration, operation, and quality assurance of all physical identity and access management (PIAM) systems and platforms.
• Develop, implement, and manage physical access control policies and procedures.
• Manage access rights and permissions for employees, contractors, and visitors.
• Lead the deployment and integration of advanced technologies (including AI, automation, and biometrics) to enhance and streamline Netflix’s physical security and access control programs.
• Manage the issuance and revocation of physical and mobile identification credentials.
• Ensure accurate and up‑to‑date records of all identity and access data.
• Collaborate with HR and IT departments to integrate identity management with other systems.
• Conduct regular audits of access control systems and processes.
• Collaborate with business partners in HR, Contingent Talent, Workplace, People Tech, and IAM to ensure seamless integration of PIAM solutions within Netflix’s global ecosystem.
• Shape and support the PIAM technology roadmap in alignment with departmental and organizational goals.
• Design, implement, and maintain robust processes for collecting and centralizing access logs and physical security data, enabling advanced analysis and visualization of physical security metrics.
• Review and ensure compliance with data privacy, access control, and physical security requirements.
• Develop and track metrics to measure the effectiveness and impact of PIAM solutions.
• Advise teams across the company on PIAM solutions, design, and deployment.
• Communicate program updates and technical information clearly to all stakeholders.
• Develop technical documentation, training materials, and best practice guides for cross‑functional teams.

Qualifications

• 10+ years of experience with increasing scope, responsibility, and complexity at a multinational company.
• Proven experience leading global, cross‑functional PIAM or physical security initiatives and collaborating with diverse stakeholders.
• Strong project management skills, with experience in setting and achieving objectives through OKRs or similar frameworks.
• Deep understanding of physical access control systems, identity management, and emerging physical security technologies.
• Up‑to‑date knowledge of global physical security trends, regulations, and compliance requirements.
• Creative problem‑solver with a passion for innovation and continuous improvement.
• Experience in the entertainment, technology, or critical infrastructure sectors is highly desirable.
• Comfortable working in a fast‑paced, dynamic environment.
• Willingness to run lean with a DIY mentality, take educated risks, and think out of the box.
• Travel regionally and internationally as required (approximately 25%).

Compensation

Generally, the compensation structure consists solely of an annual salary with no bonuses. Pay ranges from $215,000.00 to $340,000.00. Compensation can be allocated between salary and stock options.

Benefits

• Health Plans and Mental Health support
• 401(k) Retirement Plan with employer match
• Stock Option Program
• Disability Programs
• Health Savings and Flexible Spending Accounts
• Family‑forming benefits
• Life and Serious Injury Benefits
• Paid leave of absence programs
• 35 days annually paid time off for full‑time hourly employees; flexible time off for full‑time salaried employees

Equal‑Opportunity Statement

We are an equal‑opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.