Cyber Operate SOC L3 Analyst / Shift Lead - Senior Consultant

Position Summary Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success. Recruiting for this role ends on 12/31/2026. Work you'll do As a Managed Services Engineer III on the Cyber Operate Offering team, you will be responsible for… Act as main interface point between Service Delivery Managers (SDMs), Cyber Managed Services Engineering, Threat Hunting teams and SOC analystsAct as escalation point for all advanced security escalations from L2 analystsPerform in-depth analysis and triage of threat activity across host and network layers traffic and protocol analysis to identify infection vectors, scope of compromise, and impact.Review threat intelligence and open-source information to maintain awareness of new patterns, activity, and tactics associated with advanced threat actors, and incorporate this into ongoing hunt activity.Analyze network and endpoint data in both structured and unstructured methods using the SIEM and specialized tooling; remain tool-agnostic concepts and methods are key, the tool is only a means.Interface with Threat Intelligence to raise questions, share escalations, and mine reporting for actionable threat behaviors.Analyze malware (executables, scripts, documents) to determine indicators of compromise, and create signatures for future detection of similar samplesProvide guidance on process and procedures specific to client’s environmentResponsible for meeting SLA requirementsEnsure quality standards are being met by doing ticket audits and reviewing and completing shift turnover logsConduct continuous improvement and on the job training (OJT)Coordinates with Service Delivery Managers to enforce specific client requests and provide monitoring updatesCoordinate with clients to process and complete continuous improvement activitiesMonitor and provide feedback/guidance on incident tickets on trends, patterns and anomaliesAct as the Point of escalation for operations/security issuesAttend client meetings, as and when needed, to assist SDMs with dissemination of security and event informationEnsure SOC metrics are metReview reports and deliverables before they leave the SOCManage security event investigations, partnering with other departments as neededMaintain individual certifications and learning requirements A successful candidate would possess these skills: Proven ability to lead and coordinate a team of analysts across shiftsStrong client-facing communication skills, including delivering findings and updates to SDMs and clientsAbility to make sound, timely decisions during high-severity or ambiguous incidentsAbility to manage competing priorities across ticket queues, escalations, and personnel needsStrong coaching and mentoring skills to develop L1 and L2 AnalystsAbility to build and sustain professional relationships across client and internal stakeholder groupsMeticulous attention to quality, demonstrated through ticket audits and QA reviewsAbility to lead process-improvement initiatives and own runbook/playbook governanceAbility to remain composed and provide clear direction during critical incidents The team Our Cyber Operate Offering operates clients’ critical cyber assets as a fully managed service or working in partnership with clients. Provides talent, leading technologies, and processes to operate client cyber capabilities, including the identity lifecycle, security operations, threat intelligence, application security business transformation, and continuous compliance Qualifications Required: Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience4+ years of experience in cybersecurity or security operationsAble to work shifts on a rotating basis for 24/7 support of clientsExperience in security technologies such as: Security information and event management (SIEM), IDS/IPS, Data Loss Prevention (DLP), Proxy, Web Application Firewall (WAF), Endpoint detection and response (EDR), Anti-Virus, Sandboxing, network- and host- based firewalls, Threat Intelligence, Penetration Testing, etc.Extensive knowledge of Advanced Persistent Threats (APT) tactics, technics and proceduresUnderstanding of possible attack activities such as network probing/ scanning, DDOS, malicious code activity, etc.A deep understanding of the Cyber Kill Chain and MITRE tactics and technically detailed knowledge of basic attack techniques such as buffer overflows, SQL injections, XSS, common vulnerabilities, and memory allocation basicsPossess technically detailed knowledge of important threat campaigns and perform hunt activities as directed by Hunt Lead, or Service LeadUnderstanding of networking protocols such as TCP/IP, DNS, knowledge in system security architecture and security solutionsCertified Information Systems Security Professional (CISSP), Certification in Certified Intrusion Analyst (GIAC), Continuous Monitoring (GMON), Certified Ethical Hacker (CEH) or equivalentProgramming experience in one or more languagesAbility to work 50% of their time from a Deloitte officeAbility to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.Limited immigration sponsorship may be available. Preferred: Experience in a client-facing delivery roleExperience in Detection Engineering or Vulnerability Management The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,400 to $207,800. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at View email address on click.appcast.io. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte & Touche LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 369556 Job ID 369556 Engineering and Product | Engineering Managed ServicesSame job available in 36 locations