Field Service Engineer

Field Service Engineer

Velociti LLC is seeking a highly skilled and driven Field Service Engineer to join our growing service organization. This role is ideal for a hands-on technical expert who thrives in dynamic environments and enjoys solving complex challenges in the field.

As a Field Service Engineer, you will play a critical role in delivering, installing, and maintaining advanced electronic systems across heavy fleet vehicles and equipment nationwide. This position offers the opportunity to work with cutting-edge technologies while traveling extensively and independently managing field operations.

Install, service, and repair DC and AC electronic systems, including IoT devices, telematics, and power integration equipment

Perform advanced diagnostics and troubleshooting using voltmeters, diagnostic tools, and software

Work with electrical systems ranging from 12V to 480V, including CAN Bus and MOD Bus protocols

Conduct preventative maintenance on fleet and heavy-duty commercial equipment

Operate independently to complete service assignments on time and within scope

Provide professional, customer-facing support, including updates and technical issue resolution

Maintain accurate service documentation and reporting

Ensure compliance with safety standards, customer specifications, and company protocols

Participate in safety training and promote OSHA compliance

Collaborate with internal teams to share field insights and improve performance

Remote-based role with 8590% nationwide travel

Frequent overnight and multi-night trips

Flexible schedule including weekends, overtime, and varying shifts as needed

In this role, success means consistently delivering high-quality installations and repairs, maintaining strong customer relationships, and upholding the highest standards of safety and technical excellence.

Required Qualifications:

Associate's degree in Mechanics, Diesel Mechanics, Automotive Engineering, or equivalent certifications (e.g., ASE)

Minimum 8 years of hands-on experience as a technician, mechanic, or field service engineer

Strong expertise in electrical systems (12V480V), including CAN Bus and MOD Bus

Proficiency with diagnostic tools, digital voltmeters, and mobile devices (Android preferred)

Excellent troubleshooting and problem-solving skills

Strong communication and customer service abilities

Self-motivated with the ability to work independently

Valid driver's license with an insurable driving record

Willingness to travel extensively and work flexible hours

Preferred Qualifications:

Master ASE Certification or advanced electrical certifications

Experience with diesel equipment, DOT fleet vehicles, or mobile generators/pumps

Ability to lift and carry 50+ pounds

Capable of standing, kneeling, crouching, climbing, and performing repetitive tasks for extended periods

Comfortable working indoors and outdoors in varying conditions

Ability to operate hand and power tools for extended durations

Must be able to safely operate a company vehicle