Catering Sales Manager

Omni Oklahoma City Hotel Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center (OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park. The property includes Mokara Spa, six food & beverage outlets, 76,000 square feet of meeting and event space, a retail outlet, fitness center, and rooftop pool. Omni Oklahoma City Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training, along with the pride that comes from working for a company with a reputation for exceptional service. If you are a friendly, motivated person, with a passion to serve others, the Omni Oklahoma City Hotel may be your perfect match. Catering Sales Manager Overview The Catering Sales Manager will develop and execute a strategic plan with emphasis on catering event revenue production for corporate and social events. A significant factor for success will rely on strategic solicitation of new profitable business. The manager will merchandise the event space to maximize revenue potential for the hotel and ensure that the customer has the best possible meeting/event experience. The manager will achieve monthly catering goals, develop and implement sales action plans, maintain positive interdepartmental communications, and complete special projects as assigned by the Director of Sales & Marketing and Director of Catering & Convention Services. Responsibilities Achieve monthly catering booking goals as established by the DOCCS. Follow established property booking guidelines for quoting rates for minimum food & beverage and meeting space. Solicit accounts within assigned parameters utilizing Delphi, Knowland Insight Data, and local resources. Respond to all incoming catering leads on designated inquiry days in a timely fashion and in accordance with established hotel SOP. Complete detailed site alerts and execute creative site inspections for prospective events. Prospect and develop new accounts in line with the hotel's stated Mission Statement. Maintain aggressive weekly telephone, site inspection and personal call goals and outside sales as documented in Delphi FDC. Evaluate and qualify all opportunities and present as needed during daily business approval meeting prior to quoting availability. Execute successful tastings as needed for high profile events and complete banquet event orders in a timely fashion for weekly resume review meeting. Generate timely and accurate banquet event orders and event resumes for weekly distribution and review. Work with finance to collect all required deposits in advance of the date for events and meetings. Manage the sales‑event phase of events and achieve an overall Medallia score that meets or exceeds established hotel benchmarks. Use all prospect sources as identified in the Sales Action Plan. Follow up promptly on leads generated by other Omni Hotels & Resorts, Cvent, CVB and other lead sources. Active involvement with local partner organization to establish local company contacts. Successfully complete all required training as assigned by DOCCS and/or DOSM. Participate in development of local hotel promotions related to the Corporate and social market segment needs as well as pull through on OHRS brand catering offers. Engage prospective planners through entertainment opportunities both on property and at industry events. Maintain positive attitude and welcome change. Ability to step outside sales/catering department when needed to assist other departments. Qualifications Ability to work in a fast‑paced environment. Ability to communicate effectively to prospective and existing clients. Ability to develop relationships quickly via in person or across digital channels. Ability to control the sales process from start to finish and demonstrate a high propensity to close the business or gain commitment from the planner. Minimal 1 year of sales experience in a sales management role. Knowledge of Delphi FDC preferred. Comfortable with Microsoft Suite products and virtual presentations. Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO poster is available. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. The EEO is the Law. #J-18808-Ljbffr Omni Hotels & Resorts