Case Manager

**Purpose**The Case Coordinator reports to the program supervisor and is responsible for providing support to participants, customers, and clients in alignment with the division's objectives and goals. **Key Responsibilities**The Case Coordinator will be responsible for:- Gathering information from clients, family members, and other agencies to assess their needs.- Providing individuals and families with relevant information to meet their goals and preferences in a person-centered and culturally sensitive manner.- Building and maintaining relationships with other human services, medical, and social services agencies.- Identifying gaps in service delivery and participating in program development initiatives.- Attending meetings as required by the unit/division.- Maintaining accurate records and preparing reports for case coordination.- Screening referrals for children with disabilities.- Providing ongoing case management and service coordination to families and children.- Assessing needs and offering information and services using a person-centered approach.- Providing support, education, and technical assistance to families, individuals, and agencies.- Maintaining documentation for court proceedings and completing timely documentation within three business days.- Maintaining regular attendance and working overtime as needed.- Performing other duties as assigned.**Education/Certifications/Experience Requirements**- High school diploma or equivalent required; Associate's or Bachelor's degree in a related field (e.g., social work, psychology, human services) preferred.- Certification as a Social Worker is desirable.- At least two years of experience in the health or human services field is preferred.- Must have a valid driver's license.**Required or Preferred Skills**- Knowledge of and adherence to goals, policies, and procedures.- Proficiency in operating office equipment.- Ability to travel efficiently.- Commitment to professional ethics and standards.- Strong organizational skills and ability to manage paperwork effectively.- Ability to perform basic mathematical calculations and use descriptive statistics.- Proficiency in preparing various documents.- Effective communication skills.- Ability to work well in a team environment.**Benefits**:- Paid weekly- Paid Time Off, Paid Holidays, & Bereavement- 401k with a 4% employer match- Medical, Dental, & Vision- Supplemental Insurance- Employee Assistance Program
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