IT Technician

The opportunity Delaware North Sportservice is hiring a part-time IT Technician to join our team at Bridgestone Arena in Nashville, Tennessee. With technology at your fingertips and the Operations Lead by your side, you will support daily technical operations at Bridgestone Arena. Working in this amazing venue, you will fit right into our collaborative team. Pay $21.00 – $21.00 / hour Information on our comprehensive benefits package can be found at What we offer We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. What will you do? Provide maintenance and support for desktops, laptops, and end-user support for hardware and software systems Assist in implementing solutions at the operating location, ensuring solutions are consistent with the overall IT strategy of Delaware North Set up and maintain computer software and hardware, user accounts, and computer configurations for team members Actively prioritize and resolve issues and end-user help requests during normal business hours as well as during events Record, track, and document successful and unsuccessful actions made through the help desk request problem-solving process More about you Minimum of 1 year of experience in a technical support role Experience with point-of-sale, property management systems, retail systems, cloud-based computing, network support, and Windows Excellent verbal and written communication, organization, and sales skills in a customer service-driven industry Team-oriented and able to prioritize job responsibilities Ability to work a flexible schedule, including nights, weekends, and holidays Valid driver license required Occasional driving to support nearby locations may be required Shift details M-F Weekends Days Evenings Holidays Events Source: Hospitality Online #J-18808-Ljbffr Delaware North at Bridgestone Arena