Fire Safety Specialist/Outside Sales

JOB SUMMARY

The primary function of this position is to sell new inspection contracts for fire sprinklers, fire alarms, backflow preventers, fire extinguishers, kitchen hood, and special hazard systems. This position reports directly to the Inspection Sales Representative.

This job requires the ability and desire to work in a fast-paced multi-tasked environment with a focus on sales, prospecting for new clients, and customer service. It will require travel to potential/existing customer sites.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Establish contracts and qualify potential buyers of inspection contracts by various methods such as telephone calls, scheduling sales calls, and cold calling to determine customer needs.
• Responsible for follow-up contact with all new company installed sprinkler jobs to sell inspection contract work.
• Prepare renewal quotes for existing customers as required.
• Conduct building surveys to gather information to prepare quotes and gain customer understanding of company service offerings.
• Develop and maintain an active proposal backlog that supports the assigned sales budget.
• Close sufficient sales to meet sales budget.
• Maintain correct and complete records utilizing Salesforce.
• Submit all required correspondence in an accurate and timely manner.
• Attend Inspection Department meetings.
• Develop and maintain an ongoing and positive working relationship with the Service Manager, Administrative Assistants, Field Coordinators, Inspectors, and Service Technicians.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED is required.
• Bachelor’s degree in technical or business discipline or equivalent experience with record of accomplishment is preferred.
• 3+ years of business-to-business sales experience is required.
• Background in fire protection (firefighter, fire inspector or code official) experience is a plus.
• Experience working with AHJ’s, property management firms, healthcare, industrial, or commercial facilities, is preferred.
• CRM experience (Salesforce, Microsoft Dynamics, or similar platforms) is required.
• Knowledge of Convex Atlas, GSA and other bidding forums, is a plus.
• Consultative and technical selling techniques are required.
• Time and territory management are required.
• Excellent communication skills with the ability to persuade & close sales are required.
• Significant experience with Microsoft Office (i.e., Word, Excel, PowerPoint) applications is required.
• Excellent customer service skills are required.
• Demonstration of a positive attitude is required.
• Ability to think strategically, make sound decisions, and produce accurate and timely results is required.
• Building positive working relationships with multiple levels of employees and management is required.
• Demonstrating integrity and professionalism is required.
• Demonstrating commitment to company values is required.
• Excellent organizational skills are required.
• Ability to follow-up on tasks and assignments in a timely manner is required.
• Ability to perform basic business mathematical functions is required.
• Ability to work with minimal supervision is required.
• Ability to work effectively in a team environment is required.
• Complying with all operating policies, procedures, executed Plans, and Programs is required.

LANGUAGE SKILLS

Must have the demonstrated ability to effectively communicate, cooperate, and collaborate with multiple levels of employees, government agencies, customers, vendors and suppliers.

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, stand, and walk, and constantly required to talk and hear. The employee also may be infrequently required to lift, pull/push, stoop, kneel, crouch, crawl, reach, and use hands and fingers to move and/or feel objects. The physical strength rating of this position is classified as light work which entails exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. This position is primarily an indoor office environment, but the employee may be infrequently exposed to other environmental conditions including extreme cold temperatures, extreme hot temperatures, fumes, odors, toxic conditions, dust, poor ventilation, hazards, humidity, loud noises, vibrations, and wet conditions. Eye, head, and/or hearing protective equipment may be required while performing the duties of the job. Operation of a computer keyboard, telephone, hand calculator, and/or a copier/fax machine are required. The employee must be able to understand addition and subtraction, simple math, simple drawings, technical instructions, simple memos and business letters. In addition, the employee must be able to write simple memos and business letters. While performing the duties of this job, the employee is regularly required to commute to customer and company locations by land and air.