Team Leader - Moo Moo Express Car Wash

Location 1944 Hilliard Rome Rd, Hilliard, Ohio, 43026 Job Description $17.50 per hour - Team Leader Join Moo Moo Express Car Wash as a Team Leader, responsible for supporting site facility and operations, delivering outstanding customer service, boosting sales, and upholding quality standards. Why You'll Love Working Here Continuous training: Invest in your development with ongoing training. 401k plan with a company match of up to 4%. Unlimited Wash Club Membership. Supplied uniforms. Paid vacation as outlined in our Employee Manual. Educational reimbursement. Where Clean Cars Begin: Your Role As a Team Leader, you will: Drive exceptional customer service, sales growth, and maintain rigorous quality standards. Greet customers and create lasting first impressions. Educate customers about the benefits of our Unlimited Wash Club. Engage with customers pre/post wash for 100% satisfaction. Perform accurate Quality Control checks to maintain quality assurance. Lead the team in achieving high-quality service standards. Address customer escalations calmly and effectively. Operate basic retail equipment and understand the wash process. Drive team performance to exceed service standards. Foster a positive and collaborative team environment. Perform other related duties as required. What You'll Need to Shine High school diploma or equivalent, or current enrollment. Previous sales or customer service experience is a plus. Ability to work flexible hours, including weekends. Positive attitude, willingness to take direction, and a professional appearance. Follow safety guidelines and wear required safety equipment. Aspire for excellence in all tasks; set an example through leadership. Maintain a professional appearance in accordance with appearance guidelines. Exceed expectations and uphold accountability. Work environment and physical demands Required to stand and move throughout the site for the entire shift. Work on feet for an entire shift in a fast-paced environment. Work outside in all weather conditions. Ability to lift 25 lbs. Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. #J-18808-Ljbffr Dormont Manufacturing Co