Events Operations Manager

About CORE At CORE: we curate a global community of unlike-minded individuals united by their courage to defy definitions. Our members and Partners are relentlessly curious world builders, change makers, visionaries, leaders, and agents of transformation, who come from a range of thirteen distinct industries. As a community, we are committed to our collective performance, powered by dynamic engagement and exchange. Position Summary The Event Operations Manager works closely with clients once they’ve signed a contract to finalize all event deliverables and execute the event onsite. This partner serves as the primary liaison between event sales and F&B execution. The Specifics Function as the primary point of contact for all confirmed event bookings and large reservations Oversee event set-up and service on-site. Liaise between members and on-site team leaders to ensure success of event from beginning to end. Manage and oversee furniture rental orders and other vendor deliverables Support Event Team in managing all member communications relating to events on a daily basis; reviewing and answering incoming inquiries, ensuring the highest quality experience for members is consistently delivered. Assist with the preparation of all proposals, contracts, and other event related materials. Ensure that pricing is appropriate and accurate on estimates and invoices. Arrange for and attend site visits, walk-throughs and tastings as needed. Make detailed BEOs and distribute them to all involved departments; Ensure information regarding event floor plans, external vendors, menus, and rental equipment requirements are communicated. Update forms as necessary. Maintains a strong working relationship with members/guests, vendors, and competitors. Assist in organizing and managing marketing folders, archives, members lists and databases as it pertains to the events department. Work closely with other Coordinators to improve best practices and processes, with focus on providing CORE: standards of service excellence Ideal Attributes Relentless curiosity Resourcefulness Resilience Experience and Qualifications At least 3 years relevant experience in event management and coordination; fine dining restaurant experience preferred Strong event sales, operations and management skills with proven track record of organizing and executing events Highly engaged in the industry with strong network of contacts and relationships as well as knowledge of current trends in the Events world Strong Computer Skills; Microsoft Office Suite, Tripleseat, Prismm and Salesforce preferred Strong interpersonal and communication skills; ability to communicate with chefs, F&B team and members/guests in a fast-paced environment, maintaining a hospitable manner with professionalism and poise Familiarity with A/V equipment and media devices; ability to set up and/or trouble shoot Ability to multitask and prioritize time with a high sense of urgency for problem resolution Ability to handle stress and remain calm under pressure Ability to accommodate a flexible schedule with late nights and holidays Eager to grasp departmental, company, event details, and existing systems #J-18808-Ljbffr