Program Support Analyst

Program Support AnalystSeeking an experienced Program Support Analyst to support the Hampton Roads Sanitation District (HRSD) Capital Improvement Program (CIP) and Program Support Office (PSO).The Program Support Analyst will help the PSO improve the systems, data, dashboards, and workflows used to plan and deliver HRSD's CIP. This role works closely with project managers, program controls personnel, HRSD IT, and other HRSD teams to document requirements, improve Oracle Unifier processes, strengthen reporting, and support the integration of project and financial information.The successful candidate will combine hands-on experience with project management information systems (PMIS) and dashboard development with the ability to translate business needs into clear requirements, procedures, and usable reporting. This position is expected to work onsite in Virginia Beach, Virginia, potentially for at least the first two years of the contract.Key ResponsibilitiesWorkflow Assessment & Process ImprovementRequirements & Process DocumentationData Analysis & IntegrationDashboards & Performance ReportingPMIS & Technology IntegrationStakeholder Engagement & AdoptionDeliverable Tracking & CommunicationMinimum QualificationsMinimum of seven (7) years of experience with project management information systems, Oracle Unifier, dashboard development, and integration of related software tools.Demonstrated ability to elicit requirements, analyze business processes, write clear procedures, and turn project data into usable reports or dashboards.Experience working with capital projects, infrastructure programs, or comparable complex project portfolios.Strong communication, facilitation, documentation, and analytical skills.Ability to work onsite with client teams.Preferred QualificationsExperience with Primavera P6 and Oracle EBS.Experience with Power BI or similar dashboard tools.Experience with data governance and user acceptance testing.Experience supporting public utility or public agency capital programs.Relevant degree or professional certification.Core CompetenciesPMIS Administration & Optimization — Oracle UnifierBusiness Process Analysis & Process MappingRequirements Elicitation & DocumentationStandard Operating Procedure DevelopmentDashboard Development & Performance ReportingData Quality, Reconciliation & IntegrationPrimavera P6 & Oracle EBSUser Acceptance TestingStakeholder FacilitationTraining & Adoption SupportTechnical CommunicationPosition ObjectiveThe Program Support Analyst will help HRSD strengthen the systems, data, and reporting that underpin its Capital Improvement Program. The position will connect HRSD's business processes with its technology — ensuring Oracle Unifier workflows, integrated project and financial data, and CIP dashboards give project managers and leadership accurate, timely, and usable information at every level of the program.Work ArrangementHRSD anticipates day-to-day onsite work at 1434 Air Rail Avenue, Virginia Beach, Virginia, potentially for at least the first two years of the contract.