Engineering Operations Technician

Data Center Engineering TechnicianJoin our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently. Engineering Technicians are Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation's Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. This position requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Physical Requirements:Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:Regularly lift and/or move up to 39 pounds independentlyParticipate in group lifts for 40+ poundsMaintain balance and perform construction tasks while on a ladderRegularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into positionWork in an environment requiring provided ear protectionThis role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.Essential Requirements:Ability to travel to or commute between data center locations as neededWillingness to temporarily work at alternative sites during training periods or until assigned facility is operationalTravel frequency will vary based on business needs and operational status of assigned facilityCandidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.Key job responsibilities:Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availabilityMonitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)Perform rack installs and rack decommissioning within internal SLAPerform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipmentTechnical writing to support change management programMonitor daily work requests and manage to resolution, and execute projects from conception to completionOn-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislationWork schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.Role may support more than one location/site.Basic Qualifications:2+ years of Microsoft Office products and applications experience2+ years of electrical and mechanical experienceAbility to work on a flexible schedule including days, nights, and/or weekends.Preferred Qualifications:Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.)Associate or higher education in related fieldExperience with reading and writing procedures, technical documents, and engineering drawingsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.