Head of Client & Payments Operations & Strategy
Scotiabank
Scotiabank seeks a Senior Manager, Client & Payments Support Operations to lead the US Client Support & Payments Support functions within Global Transaction Banking. You will design scalable operating models, oversee payment infrastructure support, and partner with product, technology and risk teams to drive growth and risk management. The role emphasizes governance and continuous improvement across deposits, payments, and liquidity management, delivering exceptional client outcomes in a #J-18808-Ljbffr Scotiabank
- ...in the US and Latin America, operating globally for over 100 years.... ...strong U.S. presence provides our clients an important bridge to this... ...the U.S. Client Support & Payments Support functions within Global... ...(GTB), ensuring business strategies, growth initiatives, and operational...Operations
- ...among the first 25 applicants Job Title: Payments RFP Strategy Consultant Location: onsite in one of... ..., CA Contract Overview: Our Banking client is seeking an experienced and results-... ...management, project management, or payment operations. Strong knowledge of U.S. Payments...OperationsFull timeContract workRemote work
- ...Service & Administration is the senior operational leader accountable for people, staffing... ...while maintaining appropriate claims, payment, and compliance controls. This position... ...Own workforce planning and staffing strategies, including hiring, scheduling, capacity...OperationsTemporary workWork experience placementWork at office
$60 - $75 per hour
Payment Strategy Consultant (RFP expertise) Payment Strategy Consultant (RFP expertise) 1 week... ...area) Contract with options to Extend Our client is seeking an experience professional... ...Management, Project Management, or Payment Operations experience. At least 5 years of...OperationsFull timeContract workTemporary workLocal areaRemote workFlexible hours2 days per week- ...performance through innovative solutions, operational excellence, and client-centric service delivery. Our... ...Of The Year awards. Job Summary The Head of Client Success Management (RCM) will... ...lead the overall client engagement strategy, client retention initiatives,...OperationsContract workRemote workFlexible hours
- ...organizations modernize financial operations increase visibility and... ...the enterprise. Senior SMB Client Sales Account Managers drive... ...-based travel expense AP and payments solutions built to humanize the... ...cadences and playbook sales strategies to grow revenues within the customer...OperationsFull timeLocal areaFlexible hours
- ...leads the Customer Service functions, including Service Center operations, Workforce Management, and Training and Quality Assurance, as... ...Responsibilities: Develop and execute the customer service strategy and annual operating priorities in alignment with Company goals...OperationsWorldwide
$135k - $160k
...00.00 Salary Description ThriftBooks is seeking an experienced Director of Customer Service to lead customer service strategy and operations across our direct-to-consumer eCommerce business. This role will focus on delivering an exceptional customer experience, developing...OperationsWork at officeLocal areaRemote work- ...Define and execute a services and post‑sales strategy tailored to industrial automation... ...automation that support Customer Success operations and improve team productivity Track KPIs... ...effectively communicate with co-workers and clients and detect hazardous conditions -...OperationsContract workTemporary workFor contractorsWork at officeRemote workFlexible hours
- ...as a driver of customer trust, operational efficiency, and satisfaction. We help clients move beyond traditional cost-focused... ...future-ready customer service strategies, operating models,... ...customer trust, including billing, payments, collections, outage management,...OperationsWork experience placementLive inWork at officeLocal area
- ...as a driver of customer trust, operational efficiency, and satisfaction. We help clients move beyond traditional cost-focused... ...future-ready customer service strategies, operating models,... ...customer trust, including billing, payments, collections, outage management,...OperationsWork experience placementLive inWork at officeLocal area
$3,000 per month
...stabilize performance, and ensure a five-star client experience. About the Role This is a... ...members, and implement high-conversion strategies. Once aligned, you’ll move on to the... ...) Key Responsibilities Lead daily sales operations and strategy at assigned MedSpa locations...OperationsFlexible hours$28.27 - $33.93 per hour
...programs, and schedules to provide effective customer service strategies; determines goals and objectives needing emphasis and directs... ...needed Supervises, monitors, coordinates, and evaluates daily operations to ensure effective services and quality customer service; performs...OperationsWork at office- ...Addison, TX seeks an Assistant Clinic Director to lead clinical operations and client experience, delivering IV therapies and building long-term... ...blends clinical expertise with leadership, education, and strategy to grow the clinic’s trusted care model and sustainable...Operations
$89.6k - $157k
...delivery. The CSM works closely with Product, Operations, Support, Sales, and Leadership teams to... ...desired business outcomes, and develop strategies that support long-term customer... ...experienceAt least three years in a similar role (Client Service/Account Management/Customer...OperationsFull timeWork at office$96.8k - $127.05k
...credits.Oversee responses to equipment-performance, installation, operation, and other technical inquiries, including warranty claims,... ...credential is preferred.Track record of implementing customer service strategies, standards, or process improvements is preferred....OperationsTemporary workFor contractors- ...travel as needed. *** Reports to: Project Executive, Deputy Operations Manager or Operations Manager Develop a high-performance team... ...Accounting to initiate Pay Application process and follow up to ensure payment is received in a timely manner. Keep management informed on...OperationsPermanent employmentFull timeContract workTemporary workFor subcontractorWork at office
- ...development infrastructure: a dedicated Client Development Manager (CDM) team, CRM, target... ...at its full potential. This is an operational leader role with genuine authority coupled... ...on pipeline discipline, target account strategy, and consistent follow-through Develop trust...OperationsLocal area
- ...portion of large construction projects. This position will fully implement and manage the operation and administration of projects. All activities will be performed in support of the strategy, vision and values of JE Dunn. Autonomy & Decision Making: Makes decisions within...OperationsContract workFor subcontractorRelocation
- Proofpoint is seeking a seasoned strategy and operations leader to shape transformation across the Customer Office, including CS, Renewals, Support, and Managed/Professional Services. The role emphasizes data-driven decision support, investment evaluation, and program performance...OperationsWork at office
- ...locations nationwide, delivering exceptional customer experiences and supporting day-to-day operations. You will travel regularly by car and plane, assist with rentals, payments, and leasing, and help maximize occupancy while upholding safety and cleanliness across facilities...Operations
- ...driven by delivering real results for our clients. It's also enabled by our culture, which... ...of relevant experience in consulting, strategy, analytics, or performance managementBachelor... ...such as Power BI or Tableau) to present operational and financial dataStrong communication...OperationsH1bLocal area
$150k - $200k
Merchant Card Payments | Payment Optimisation | Financial Consulting... ...profitability . Our client is looking for someone with deep... ...payments, acquiring, payment strategy, payment optimisation or specialist... ...overseeing general banking operations. Particularly Relevant Experience...Operations- ...and customer experience function: you'll lead the frontline team in Dallas, own our service levels and quality bar, run the support operation end to end, and serve as the hands-on experience partner to leadership. You'll get response and resolution times down, drive CSAT...Operations
- ...driven by delivering real results for our clients. It's also enabled by our culture,... ...action plans to improve profitability and operational resultsManagebilling operations,... ...initiatives, system enhancements, reporting strategies, and cross-functional collaboration with...OperationsContract workH1bWork at officeLocal area
$180k - $220k
...-10Grant Thornton is seeking an Advisory Director Client Relationship Executive within our Outsourcing solution... ..., IT, HR, customer service, and industry-specific operations. Operating at the intersection of solution strategy, pursuit leadership, and executive relationship...OperationsWork at office$190k - $300k
...-10-28Grant Thornton is seeking an Advisory Director Client Relationship Executive - Transactions to join the team... ...to deliver measurable outcomes. The Transactions CRE operates at the intersection of solution strategy, pursuit leadership, and executive relationship...OperationsInternshipSeasonal workWork at officeLocal areaFlexible hours3 days per week$166.5k - $244.2k
...BRAVE core values Bold Responsive Accountable Visionary Exceptional The Role We are looking for a highly experienced strategy and operations professional to play a pivotal role in shaping the transformation across Proofpoint’s Customer Office — encompassing Customer...OperationsWork at officeFlexible hours- ...collaboration, and continuous improvement while ensuring customers receive responsive, solutions-focused supportWorking closely with Sales, Operations, Engineering, and Supply Chain, you will help drive customer satisfaction through effective order management, issue resolution,...Operations
$78k
...The supervisor is responsible for training CSRs of the daily operations for the customer service group. The Customer Service supervisor... ...Other Excellent communications skills and able to deal with clients tactfully and efficiently. Cross-Functional Collaboration –...OperationsFull timeLocal area
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