Physician Support Rep III

Job Location 158 Sawgrass Dr, Suite 200, Rochester, New York, United States of America, 14620 Job Details Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 910151 Urology Work Shift: UR - Day (United States of America) Range: UR URC 205 H Compensation Range: $19.62 - $26.49 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities Coordinate surgical scheduling with physicians, patients, and operating room staff. Manage pre‑operative clearances, insurance verifications, and prior authorizations. Coordinate required operating room equipment and communicate detailed case information to the OR scheduling office. Maintain high accuracy while independently managing a high‑volume workload in a fast‑paced environment. Essential Functions Surgical Scheduling: coordinate and schedule surgical procedures by collaborating with physicians, patients, and operating room staff; ensure documentation, consents, and case details are completed accurately and submitted within required timeframes; verify surgeon availability, procedure duration, and facility resources to optimize scheduling efficiency. Pre‑op Clearances: obtain and track all necessary pre‑operative clearances, including medical, cardiac, and specialty consults; communicate with primary care providers and specialists to ensure documentation is received, reviewed, and meets surgical requirements prior to the procedure date; follow up on outstanding items to prevent delays or cancellations. Ensure operating room equipment availability: review surgical case requirements and confirm that all necessary equipment, instruments, implants, and special supplies are requested and available for each procedure; coordinate with vendors, sterile processing, and operating room staff to ensure readiness and avoid case delays. Communicate complex details to scheduling office: serve as a liaison between providers and the OR scheduling office by clearly communicating detailed case information, including procedure specifics, patient needs, equipment requirements, and scheduling constraints; ensure accuracy and completeness to support efficient OR workflow. Insurance verification and prior authorizations: perform insurance benefit verification and obtain prior authorizations for surgical procedures; ensure all approvals are secured prior to scheduling or surgery date; communicate coverage details and potential patient financial responsibilities clearly, and address any authorization issues promptly. Organize workload with accuracy: demonstrate strong organizational and time‑management skills; prioritize tasks, manage high‑volume workloads, and meet deadlines with minimal supervision; maintain a high level of accuracy and attention to detail in a fast‑paced environment. Minimum Education & Experience High School Diploma or equivalent required. 3 years equivalent combination of education and experience required. Knowledge, Skills and Abilities Consistent professional conduct and meticulous attention to detail. Strong verbal and written communication skills and interpersonal skills with patients, staff, and other healthcare professionals. Critical thinking skills and a positive attitude. Versatile scheduling skills based on providers' needs. EEO Statement The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non‑discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. #J-18808-Ljbffr