Automotive Service Advisor, Earn up to 85K! Must Have Experience!

Experienced Service Advisor

Classic Chrysler Jeep Dodge Ram of Goldsboro is looking for an Experienced Service Advisor to join our team. If you want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment. Come be part of a team determined to be the best in the Carolinas!

We offer:

• Paid Time Off
• Successful team approach with input from employees
• Quarterly and yearly employee appreciation events
• We offer affordable Health, Dental and Vision plans
• 401K
• A great work environment
• Paid Training
• COMING SOON! We are expanding our Sales and Service departments! We are doubling in size over the next few months! Get in at the ground level!

Responsibilities:

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer to the work order
• Determine and recommend needed maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Communicate updates with each customer a minimum of 2 times daily for drop offs
• Monitor the progress of each vehicle throughout the day, and updating customers frequently who are waiting
• Verify that the final invoice reconciles with the work performed on the repair order being as detailed as possible
• Explain all completed work and charges to customers

Requirements:

• Previous experience as a Chrysler Service Advisor or a Service Consultant is a MUST!
• Proven record of achieving exceptional Customer Satisfaction
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity
• Good knowledge of automobiles
• Positive, friendly attitude
• Must be able work Saturdays
• Valid driver’s license
• Ability to maintain a positive attitude while working under pressure in a fast-paced environment.
• Fast learner
• Good written and verbal communication skills
• Team player
• Must have a clean criminal background and pass pre-employment drug screen.