Banquet Houseperson (PM shift Supervisor)

Job Description

Job Description

Banquet Houseperson Supervisor (PM Shift)

Salamander Middleburg | Middleburg, VA | Full-Time

At Salamander Middleburg, hospitality is more than a job—it's a passion. As a Forbes Triple Five-Star resort, we seek service professionals who take pride in creating exceptional guest experiences, building meaningful relationships, and delivering personalized luxury service. If you are committed to excellence and thrive in a collaborative, guest-focused environment, we invite you to join our award-winning team.

Nestled in the rolling hills of Virginia's wine and equestrian country, Salamander Middleburg is recognized for its luxury accommodations, exceptional events, and world-class service. We are seeking an energetic, hands-on leader to join our Banquets team and help deliver memorable experiences for our guests and clients.

The Banquet Houseperson Supervisor is responsible for overseeing banquet room setup, event execution, and breakdown operations during PM shifts. This hands-on leadership role ensures banquet functions are executed according to specifications while maintaining Forbes Five-Star service standards and operational excellence.

The ideal candidate is a motivated hospitality professional with banquet operations experience, strong leadership skills, and a commitment to delivering exceptional events and guest satisfaction.

• Supervise and coordinate the activities of the Banquet Houseperson team during PM shifts.
• Execute banquet functions according to Banquet Event Orders (BEOs), timelines, and client specifications.
• Oversee the setup, breakdown, and reset of banquet rooms, meeting spaces, buffets, and event areas.
• Ensure all banquet areas are clean, organized, and event-ready at all times.
• Lead by example with a hands-on approach, including moving tables, chairs, staging, and event equipment.
• Partner with Banquet Managers, Catering, Conference Services, and Culinary teams to ensure seamless event execution.
• Maintain inventory of banquet equipment, china, glassware, silverware, linens, and supplies.
• Coordinate maintenance requests and repairs with the Engineering team.
• Train, mentor, and support banquet team members while promoting safety and service standards.
• Assist with interviews, onboarding, performance coaching, and team development.
• Build positive client relationships and respond promptly to operational needs during events.
• Support forecasting, scheduling, and operational planning initiatives.

• High school diploma or equivalent required.
• Minimum 2 years of supervisory experience in banquet operations, hospitality, hotel events, or food and beverage operations required.
• Luxury hotel, resort, conference center, or high-volume event experience preferred.
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to service excellence.
• Ability to lift, move, and transport banquet tables, chairs, equipment, and supplies.
• Flexible schedule, including evenings, weekends, and holidays.

• Hospitality Management certification or related education.
• Experience with event planning, banquet operations, and conference services.
• Luxury resort or Forbes-rated hospitality experience preferred.

Competitive Pay – Up to $12.00 per hour plus gratuities

• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan with Company Match
• Paid Time Off & Company-Paid Holidays
• Paid Parental Leave
• Short-Term & Long-Term Disability Insurance
• Tuition Reimbursement
• Recognition Programs & Employee Rewards
• Complimentary Employee Meals
• Complimentary Parking
• Employee Discounts on Rooms, Dining, Spa, Retail, and Resort Amenities
• Friends & Family Rates at Salamander Collection Properties
• Career Development & Advancement Opportunities
• Work at one of the nation's premier Forbes Triple Five-Star luxury resorts

Join a team that delivers unforgettable weddings, corporate meetings, social events, and luxury experiences. If you are a hands-on leader who enjoys event operations, team development, and creating exceptional guest experiences, we encourage you to apply today.

Apply today and become part of the Salamander Middleburg team.

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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