POS Support Engineer
Phoenix Staff Inc
Job Description
Job Description
Title: POS Support Engineer
Location: Hybrid - Phoenix, AZ
Type: 6-Month Contract-to-Hire
Environment: Managed Services Provider (MSP)
Position Overview
Phoenix Staff is seeking a POS Support Engineer to join an MSP supporting a variety of client environments. This role will focus on troubleshooting Aloha POS and similar restaurant/food service platforms , while also providing broader technical support.
We are looking for someone who already has hands-on experience supporting restaurant POS environments and can independently troubleshoot issues without requiring extensive platform-specific training. This person will also help document solutions and build internal knowledge that can be used to train other technicians.
Responsibilities
* Provide Tier 2/3 technical support within an MSP environment.
* Troubleshoot Aloha POS or similar restaurant/food service POS platforms .
* Diagnose issues involving POS terminals, back-office systems, printers,
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