Case Manager

Duties and Responsibilities:
Programmatic
• Responsible for entering daily attendance and attendance notes into database for Head Start
• Responsible for the overall management of the Center’s Food Program to include but not limited to documentation and Monthly Report.
• Communicates appropriately and in a timely manner with families, other staff and external sources
• Maintains all required forms up to date and organized in appropriate file(s) FCE (Family and Community engagement)
• Identifies strengths, needs and goals in collaboration with family for Family Partnership Agreement (FPA)
• Promotes parent involvement, assists in parent trainings and coordinating program governance
• Provides support and education to families for self-advocacy and community involvement
• Identifies and coordinates needed services for families as per the family assessment questionnaire
• Follows up on cases and complete a minimum of one monthly progress note for FPA
• Maintains community partnerships to refer families for services
• Demonstrates a working understanding of social services and personnel management
• Incumbent will comply with all policies, procedures and requirements necessary to perform the functions of this position
ERSEA
• Ensures compliance with Eligibility and assist families in filling out necessary forms as needed.
• Conduct ongoing recruitments in order to meet the center enrollment
• Comply with the selection criteria.
• Analyze attendance patterns in order to provide services as needed.
• Ensures the center maintains a 20% child waiting list
• Conducts home visits as needed to ensure compliance with the attendance policies.

Health/Mental Health and Disability
• Secures all required health, immunizations and developmental screening with the deadlines
• Notifies families 45, 30, 15 days prior to expiration of health events and assists with finding a health provider and/or making appointments as needed
• Documents all attempts with families at securing health events and follow-up services
• Enters developmental; screening accurately and within the specified 45 days’ timeframe
• Documents all follow-up services and/or decline of services or medication administration
• Identifies the need for referrals and/or additional services and documents accordingly
• Initiates the completion of the Individual Health Plan with family and secures its return\
• Coordinates and participates in Individual Health Plan (IHP) meetings
• Develops and maintains a network of community health providers
• Participates in multidisciplinary team meetings and IEP staffing meetings
• Coordinates transportation for children therapies and support services
• Secures monthly therapy progress reports and shares with Licensed Staff
• Provides support and education to families to promotes preventative health mental health and wellness

Compliance and Reporting
• Ensures all required documentation and reports are completed by the case management staff within a specified timeframes and accurately.
• Maintains caseload as assigned including all required documentation well organized and up to date in file
• Enters information in database(s) and completes required/requested reports in a timely and accurate manner. Completes written referrals for follow-up as needed and documents in database.
• Runs and analyses database reports to ensure compliance, monthly or more often as needed
• Works in collaboration with families, other staff and regulatory bodies
• Enters health, mental health and disabilities related information in required databases(s) in a timely and accurate manner
• Adhered to Universal Health & Safety & Precautions as applicable. Attends training, meetings and conferences required by the funding source and/or the agency

Other Duties
• Perform additional responsibilities as required by supervisor

Physical Demands:
• Ability to lift/carry young children, up to 50 lbs
• Ability to bend, stoop, stretch, squat, kneel, push, pull, crawl and sit on low chairs as part of child care work environment
• Ability to detect unsafe situations by sight or sound and react quickly to intervene
Educational & Experiential Requirements:
• High School Diploma/GED and 2 years of related experience and/or training (vocational technical certificate) and a credential or certification in social work, human services, family services, counseling or a related field.
• OR
• High School Diploma/GED and 2 years of related experience and/or training (vocational technical certificate) and be able to obtain a credential or certification in social work, human services, family services, counseling or a related field within
(18) eighteen months from date of hire.
• Completes 45 DCF training hours within 1 year of hire

Reporting to this position:
N/A

Please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website.