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Assistant Property Manager

Shelter Inc

Position Summary & Primary Responsibilities

The Assistant Property Manager supports the Property Manager in the daily operations of assigned communities, including financial administration, compliance, leasing support, and resident relations. This role serves as a key operational partner and ensures consistency across leasing, collections, and compliance functions.

In addition, this position is responsible for the following:

  • Supporting daily office operations and ensuring consistent coverage
  • Assisting with workflows, policies, and acting in the Real Estate Manager role as needed
  • Processing rent payments and maintaining accurate resident ledgers
  • Managing delinquency, notices, and payment plans in alignment with company policy
  • Assisting with eviction processes and monthly financial reporting
  • Supporting compliance with LIHTC, HUD, and Section 8 program requirements
  • Processing certifications and maintaining audit-ready resident files
  • Processing applications, leases, move-ins, and move-outs
  • Supporting leasing efforts, follow-ups, and occupancy goals
  • Responding to resident concerns and assisting with conflict resolution
  • Ensuring timely communication and delivery of notices
  • Coordinating with maintenance on work orders and unit turns
  • Tracking work orders and supporting vendor coordination as needed
  • Maintaining accurate records within property management systems
  • Assisting with reporting on occupancy, delinquency, and compliance metrics
  • Supporting team training and reinforcing operational expectations
  • Performing additional duties and special projects as assigned

Education & Experience

  • High school diploma or equivalent required
  • 1-3+ years of affordable housing experience
  • 1+ years HUD experience in project-based Section 8 compliance
  • Experience with leasing, collections, and compliance processes
  • Experience with Yardi or similar property management systems preferred

Knowledge, Skills & Abilities

  • Strong organizational and time management skills
  • Effective communication and customer service skills
  • Ability to manage multiple tasks and priorities
  • Attention to detail, particularly in financials and compliance
  • Professional demeanor and conduct
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite and property management systems
Vacancy posted 2 days ago
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