ADMINISTRATIVE ASSISTANT PUBLIC HOUSING

Job Title

The purpose of this position is to provide complex administrative clerical support and assistance requiring technical or specialized operational knowledge. This position may require occasional work outside of standard business hours to include nights and weekends.

Essential Functions

What you can expect to be doing (Essential Functions):

• Provides phone, email, front desk, and clerical support to the department, including facilities oversight
• Greets visitors and responds to requests, complaints, and questions
• Develops staff and resident communications
• Provides accounts payable support and assists financial functions such as payroll, P-Card use, invoices, travel requests, and purchase orders
• Enters maintenance requests in workorder system
• Assists Housing Officers with resident applications and recertifications
• Supports purchasing materials and supplies
• Supports records management
• Completes all other duties as assigned

Do you supervise or not?

This position has no responsibility for the direction or supervision of others.

What are the physical demands?

The work is typically performed while sitting at a desk or table, with intermittent standing or stooping. The employee uses equipment requiring a high degree of dexterity.

Where and how do you work?

The work is typically performed in an office.

Minimum Qualifications

What do you need to know to do this job effectively?

Knowledge of:

• Principles and practices for maintaining public records
• Principles and practices of effective customer service
• Modern office procedures
• Principles and practices of taking and recording minutes for public meetings

Ability to:

• Effectively manage multiple projects with deadlines.
• Plan, organize and present information in a clear and logical format.
• Use web-based software systems.
• Use Microsoft Office Outlook, Excel, Word, PowerPoint, or similar tools.
• Solve problems and make sound decisions.
• Establish and maintain effective working relationships with employees and residents.
• Communicate effectively orally and in writing.
• Model behavior that is consistent with our values of RESPECT.

Education:

High school diploma or equivalent required.

Experience:

A minimum 2 years of administrative or clerical experience required.

What are the safety considerations for this job?

• Valid NC driver's license and reliable transportation.
• Employees will be subject to the Drug and Alcohol free Workplace Policy.
• Employees will be subject to the Safe Driving and Accident Policy.

Here is other information you should know about the position:

• A valid NC driver's license and the availability of private transportation or the ability to provide transportation between job sites is required.
• Notary preferred.

Supplemental Information

The Town of Chapel Hill has the right to revise this job description at any time. This description does not represent in any way a contract of employment. The Town of Chapel Hill does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.