Account Manager, Surety Houston, TX
American Global
About the Role
We are seeking a skilled Account Manager to join our dynamic Surety team in Houston TX (The Woodlands).
Key Responsibilities Include
- Serve as primary client contact for day-to-day bonding questions
- Build and promote strong relationships with business partners carriers and all stakeholders vested in the process
- Quality control data in Epic Erlon and OneDrive including client data surety contacts bonds rates commissions
- Communicate with clients and underwriters through the request process including the provision of proper underwriting materials
- Responds to accounting and invoice issues with appropriate adjustments/corrections within prescribed timelines
- Oversee Account Associate work for accuracy and quality
- Assist in creating proposals and presentations
- Compile and/or approve complete and accurate submissions and deliver to underwriters; Provide timely responses to underwriter submission inquiries
- Request and review client documents such as financial statements work-in-progress aging of receivables schedules
- Conduct in-depth data analyses
- Maintain knowledge of carrier underwriting appetites and contacts and recommend appropriate markets for client programs
- Additional responsibilities as required
Skills & Experience That Lead to Success:
- Strong technical property and casualty knowledge
- Minimum of 2 to 3 years of industry experience
- Proven ability to present and clearly explain information to clients
- Proven ability to clearly explain problems/concerns to co-workers supervisors and/or agency principals and suggest/recommend solutions
- Data entry experience as well as excellent interpersonal skills
- Competence in Microsoft Office tools such as Word Excel and Adobe
- Task and detail oriented
- Team player with demonstrated professional communication and organizational skills
Additional/Preferred Qualifications:
- High school diploma or equivalent; College degree preferred
- Valid drivers license and reliable transportation required
- Ability to travel as required
What You Can Expect From Us:
- Comprehensive Benefits Package
- Collaborative and innovative environment
- Culture of continuous learning and professional development
- Competitive salary package
- 401k with above-average employer match of up to 5% of your salary
- Leadership training and support
- Work/Life Balance (Summer Fridays flexible work arrangements and mental health services)
- Education and Student Loan Assistance
American Global is proud to be an equal opportunity workplace. We provide equal employment opportunities to all employees and applicants for employment without regard to race color religion creed sex sexual orientation gender identity national origin age disability veteran marital domestic partner status or other legally protected status.
We welcome applications from all and provide individuals with disabilities reasonable adjustments to participate in the job application interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide email The salary range for this position (intended for U.S. applicants) will vary based on applicants education experience skills and abilities as well as internal equity and alignment with market data. The salary may also be adjusted based on applicants geographic location.Who We Are
American Global is one of the largest privately held insurance and surety brokerage firms in North America specializing in all aspects of construction risk management. We support contractors owners and developers helping protect them from the risks and exposures specific to the construction industry.
We are a vibrant values-driven community with a unique collaborative culture that fuels our desire to excel. Together our team is transforming the construction industry and revolutionizing the role of broker. As we continue our journey we seek to find the right individuals in the right locations to expand and enrich our fast-growing team of talented professionals across 15 locations throughout the US and Canada as well as Rome Italy.
Are you ready to be a part of our story
Required Experience:
IC
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