SSBCI Tribal Program Support Specialist

The Alaska Small Business Development Center (SBDC) is seeking a detail-oriented and highly organized professional to serve as SSBCI Tribal Operations Specialists. This position plays a key role in supporting the administration of the State Small Business Credit Initiative (SSBCI) Tribal program, with a focus on program operations, data management, reporting, and stakeholder coordination.

As the SSBCI Tribal Program Support Specialist, you will exercise independent judgment and initiative in managing time-sensitive and confidential assignments while supporting program operations and strategic initiatives. This role requires strong critical thinking, organizational, and decision-making skills, with the ability to prioritize workloads, manage multiple deadlines, and deliver results in a fast-paced environment. Responsibilities include researching and analyzing program-related issues, compiling reports, recommending process improvements, and assisting with the implementation of operational changes, particularly related to the NeoSerra database and internal policies and procedures. The position also involves providing technical assistance, redesigning administrative systems as needed, and training staff on updated processes and systems. Successful candidates will demonstrate excellent communication, customer service, problem-solving, and presentation skills, along with the ability to work under pressure, maintain professionalism, and clearly communicate project status. Occasional travel and attendance at meetings outside normal business hours may be required.

To thrive in this position, the ideal candidate will demonstrate strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. They will have experience working with databases and electronic file management systems, with the ability to ensure accuracy, consistency, and data integrity for reporting and compliance purposes. Success in this role requires the ability to communicate clearly and professionally, both verbally and in writing, and to build effective working relationships with internal staff, lenders, partners, and stakeholders. The candidate should be comfortable responding to inquiries, coordinating across multiple parties, and supporting program operations with a high level of customer service. Experience working in compliance-driven environments—such as federally funded programs, lending, finance, or within university or government systems—is highly beneficial. Familiarity with reporting processes, data tracking, and development of program materials or communications is also advantageous. The ideal candidate will be proactive, resourceful, and capable of working independently while exercising sound judgment. Experience with tools such as Google Workspace, database systems, and reporting platforms is preferred. A working knowledge of small business concepts, loan programs, or lending practices is helpful. Familiarity with Alaska’s geography, rural and remote communities, and experience working with Tribal organizations, Alaska Native corporations, or other community-based organizations is beneficial.

Minimum Qualifications:

Three years college coursework and three years progressively responsible experience related to the program specialty, or an equivalent combination of training and experience.

Position Details:

This position is located in the SBDC Office in Anchorage, Alaska. This is a term-funded, full-time, exempt staff position complete with both a competitive salary and  full employee benefits package . UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the  UA Staff Salary Schedule , Grade 79, based on education and experience.

Application review will begin on August 10, 2026 . Applications received by this date will receive priority consideration; however, the recruitment will remain open until filled.

To view the full list of job responsibilities, please click HERE .

☎️If you have any questions regarding this position, please contact Patrick Sullivan at View email address on careers.alaska.edu.

This position is part of a bargaining unit represented by the Coalition of Alaska University Staff for Equity (CAUSE)-UAW.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

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This is a term-funded position reviewed annually for contract renewal at the University's discretion.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at View email address on careers.alaska.edu .

The  University of Alaska () is an Equal Opportunity/Equal Access Employer and Educational Institution.  The University is committed to a  policy of non-discrimination () against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

* Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA : (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online:  . Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: View phone number on careers.alaska.edu or  View email address on careers.alaska.edu / View phone number on careers.alaska.edu or  View email address on careers.alaska.edu . 

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