Remote Technical Support Specialist: SQL & Product Expert

Relativity

Remote job

Relativity is seeking an Application Analyst in Customer Support to provide specialized technical support. This pivotal role involves diagnosing complex software and network issues while engaging with customers through phone and email communications. Key responsibilities include creating and managing tickets in Salesforce, maintaining service level agreements, and collaboration with team members. The ideal candidate will possess strong customer service skills, SQL proficiency, and experience in a tech environment. The position offers a hybrid work model with competitive compensation. #J-18808-Ljbffr Relativity

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Vacancy posted 2 days ago

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