Master Plumber

Job Description

Job Description

Master Plumber — Multiple Structures Considered | Mr. Rooter Plumbing of Eastern Essex (Nutley, NJ)

Are you a NJ Master Plumber looking for a way to put your license to work — whether that's running calls, mentoring a team, or serving as a Bona Fide Representative for a well-run franchise operation? We're open to the arrangement that fits your career.

Mr. Rooter Plumbing of Eastern Essex is a brand-new franchise launching this August in Nutley, serving Essex County. We're looking for a NJ-licensed Master Plumber. We're flexible on what that looks like.

We're open to three structures — tell us what fits you:

• Working Master Plumber / Lead Plumber: run our first van, do the work, and serve as our Bona Fide Representative. Full-time W-2 with base salary, commission, benefits, and profit sharing.
• Supervising Master Plumber: serve as our Bona Fide Representative and technical supervisor without running daily service calls. Review permits, provide code guidance, mentor our team, handle inspections when required. Reduced time commitment, monthly retainer plus benefits available.
• Bona Fide Representative only: serve as our license of record with light supervision. Minimal time commitment, monthly retainer. Ideal for semi-retired Masters or those with capacity for a compliant supplemental engagement.

Why This Franchise Is Different

We Invest in You — We offer robust training and provide you resources to operate under a national brand that reflects your standards. We hold weekly team meetings for training and development.

We Help You Achieve Your Goals — Whether you're building your income, winding down your career, or looking for a professional relationship that respects your license, we structure the arrangement around what you want.

We Share Our Success with You — We've adopted the Mr. Rooter formula for delivering an exceptional customer experience, and we share the results with the people who make it work.

Your Responsibilities as Our Master Plumber

Your role will be tailored to the structure we agree on, but core responsibilities include:

• Serving as our Bona Fide Representative under NJ statute, with your license tied to the operations of this Mr. Rooter location
• Ensuring the location meets all NJ plumbing regulatory requirements
• Providing project management oversight as required by state and county
• Reviewing and signing off on permit applications
• Ensuring safety standards are met by implementing and enforcing safety protocols
• Providing quality control by routinely inspecting the work of our plumbers and supporting staff to ensure it meets regulatory standards
• Interacting with our customers, local city and government (as needed), and providing guidance to journeymen and apprentice plumbers on our team

If you take the Working Master or Supervising Master structure, you'll also help customers with various plumbing needs and provide direct oversight of complex jobs.

If you take the Bona Fide Representative structure, your role focuses on supervision, code guidance, permits, and inspections — without daily field service.

How We Measure Success

• High Quality of Work — The work needs to be done correctly, the first time. We pull permits, follow code, and do the job right.
• Top-Notch Customer Satisfaction — Delivering an amazing customer experience. Our motto: "Not the cheapest. The best."
• Regulatory Excellence — We operate a clean, compliant business that respects your license.
• Efficiency — Doing the job well and promptly, running a healthy business that takes care of our team.

How to Know If You Are a Good Fit

• You take your license and your professional standing seriously
• You keep your promises to customers and to the team
• You are detail-oriented, especially with code and permit compliance
• You are professional by nature, and it shows in everything you do
• You are comfortable with using technology, especially a tablet when in the field
• You welcome feedback and are always looking to sharpen your skills
• You are willing to champion our branded dress code, conduct business according to our high customer service standards, and adopt the Mr. Rooter way of operations
• You want to work with an owner who runs a compliant, quality-first operation

Job Requirements

• Active NJ Master Plumber License (required)
• Valid driver's license and clean driving record
• In-depth knowledge of NJ plumbing codes and regulations, as well as national and company plumbing standards
• Excellent communication and interpersonal skills

What We Provide

For Working Master / Supervising Master:

• Branded Company Vehicle (Working Master role)
• Mr. Rooter Plumbing uniform
• iPad and software applications for field work
• In-depth Neighborly training program
• Company-covered BFR surety bond
• Company-covered errors and omissions / professional liability insurance premium
• Additional insured coverage on our commercial general liability policy
• Indemnification for claims arising from work performed by our employees
• Coverage of your license renewal and continuing education costs

For Bona Fide Representative role:

• Monthly retainer paid as 1099 consulting fee
• Company-covered BFR surety bond
• Company-covered errors and omissions / professional liability insurance premium
• Additional insured coverage on our commercial general liability policy
• Indemnification for claims arising from work performed by our employees
• Coverage of your license renewal and continuing education costs
• Reimbursement for mileage on required site visits and inspections

Pay

Compensation is structured around the arrangement that works for you.

If you're ready to explore how your license and experience can fit into a professionally run, compliant, growth-focused franchise operation — apply today. Let's have a conversation about what works for you.