Customer Relations Representative - State Farm Agent Team Member

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Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Team Eaton Vision: We show up with intention, integrity, and genuine care so every person we serve feels seen, heard, and protected.

Our Purpose
Our purpose is to serve our community with excellence by building relationships rooted in honesty, integrity, and genuine care. We listen first, act with intention, and protect what matters most to the families and businesses we serve.
Our work is more than policies and transactions - it is about earning trust, providing clarity, and helping people navigate life with confidence and peace of mind.

Our Cultural Pillars
-Integrity Above Everything - We do the right thing always, even when it is inconvenient or unseen.
-Intentional Action - We act with purpose, clarity, and thoughtfulness in every interaction.
- Excellence in Every Interaction - We hold ourselves to a high standard and take pride in the quality of our work.
-Genuine Care and Connection - We care deeply about people and build meaningful, lasting relationships.
- Driven, Positive, Competitive Spirit - We are motivated, solution-oriented, and committed to growth individually and as a team.

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Kristen Eaton - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred

Compensation: $50,000.00 - $60,000.00 per year


We're Hiring!

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Kristen Eaton - State Farm Agent may be the right fit for you! Come work with an energetic, fun team at Kristen Eaton - State Farm Agent!
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Additional languages spoken: Spanish

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.