ServiceNow Lead / Architect - ITSM, SPM, CMDB
Compunnel, Inc.
ServiceNow Lead / Architect - ITSM, SPM, CMDB 11/06/2025 Contract Active Job Description: Job Summary We are seeking an experienced ServiceNow Lead / Architect to design, implement, and optimize ServiceNow solutions across ITSM, SPM, and CMDB modules. This role involves leading technical planning, mentoring team members, and delivering scalable, high-quality solutions that align with business objectives. Key Responsibilities Lead technical planning and requirements gathering phases, including estimation, development, testing, and project delivery. Serve as a technical lead and mentor, providing guidance and support for continuous improvement. Develop and maintain effective working relationships with team members and stakeholders. Architect and deliver ServiceNow solutions, ensuring best practices and integration with other modules. Create and maintain technical documentation, including architecture diagrams, design specifications, and configuration guides. Conduct system assessments and performance tuning to optimize the ServiceNow environment. Implement UI updates such as creating new widgets and customizing portal components. Design and manage integration solutions between ServiceNow and HR applications (e.g., Workday, UKG Pro, Rippling). Ensure adherence to SDLC processes and methodologies such as Agile/Scrum. Provide architectural guidance for AI-enhanced workflows and maintain ethical standards in AI usage. Required Qualifications Proven experience as a technical lead in ServiceNow development and delivery within client environments. Expert-level proficiency in ServiceNow modules such as ITSM, ITOM, ITAM; experience with Now Assist is a plus. Experience with ServiceNow integrations using technologies like SSO, SAML, SSL, Web Services, LDAP, SOAP, REST, ODBC. Familiarity with AI tools and platforms to enhance productivity and streamline workflows. Solid understanding of AI capabilities, limitations, and ethical considerations. Experience in designing integration solutions with HR systems (Workday, UKG Pro, etc.). Strong ownership, accountability, and attention to detail. Willingness to travel as required. Preferred Qualifications Experience with AI-enhanced platforms and automation strategies. Knowledge of performance tuning and optimization techniques for ServiceNow environments. #J-18808-Ljbffr Compunnel, Inc.
- A technology solutions provider is seeking an experienced ServiceNow Lead/Architect in Chicago to design and optimize ServiceNow solutions across ITSM, SPM, and CMDB modules. This role involves technical planning, mentoring, and ensuring adherence to best practices. Candidates...Servicenow
- FIRSTNET GLOBAL LLC is seeking a ServiceNow SPM Certified Architect in Chicago, Illinois. The role involves designing and implementing ServiceNow SPM solutions tailored to client needs, collaborating with cross-functional teams, and conducting training sessions. Candidates...ServicenowRemote job
- A leading financial services organization in Chicago seeks an experienced Configuration Manager to oversee the ServiceNow Configuration Management Database (CMDB). This role involves designing and maintaining the CMDB while ensuring data integrity and identifying process...Servicenow
- ...Job Description Job Description Certified ITSM Architect Multiple Remote Roles ITSM Certification Mandatory o Develop strategies for integrating observability with IT Operations Management (ITOM), IT Service Management (ITSM), SDLC, and testing processes....ServicenowRemote work
- ...ServiceNow Architect Join in the development and implementation of the Enterprise Application... ...of experience with ServiceNow (ITSM, ITOM, ITBM, CMDB, APM, SPM, App Engine), preferred in a... ...-functional teams. ~ Experience leading a team of architects, technology owners...ServicenowWork experience placementWork at office
- ...Opportunity for advancement Looking for a Certified SPM resource for contracting position. Position: Lead Level BPC or TC. Multiple Roles. About the Role FIRSTNET GLOBAL LLC is looking for a ServiceNow SPM Certified Architect. Responsibilities Design and implement...ServicenowRemote work
- A global technology firm in Chicago is seeking an experienced ServiceNow Developer to lead the design and implementation of ServiceNow solutions. The ideal candidate should have over 5 years of experience with a strong understanding of ServiceNow architecture and development...Servicenow
- Ernst & Young Oman is looking for a ServiceNow Senior Consultant in Chicago, Illinois. This role involves leading transformation teams, ensuring successful project delivery... ...field and 2-4 years of relevant ServiceNow ITSM project experience, along with certifications....ServicenowFlexible hours
$142.6k - $261.5k
A leading global consulting firm is seeking a ServiceNow FSO Architect (CTA) Manager based in Chicago. The ideal candidate will have a bachelor's degree in Computer Science and 4-6 years of experience in IT, along with a ServiceNow Certified Technical Architect status....Servicenow- ...(USC/GC/GCEAD) no C2C Job Title: ServiceNow Architect Location: Any State (Onsite) Except... ...Client: TCS Job Description: Lead the design and implementation of... ...practices across multiple modules like ITSM, ITAM, ITOM, SPM, and Service Mapping. Collaborate...ServicenowFull time
- A leading consulting firm is seeking a ServiceNow AI Architect Manager to lead AI transformation projects. The role involves managing teams, ensuring quality delivery, and engaging directly with clients. Ideal candidates will have a background in ServiceNow implementations...Servicenow
- ...Principal ServiceNow IRM Architect (Global GRC Lead) Location: Chicago, IL (Hybrid/Remote) Total Experience: 12+ Years... ...between the IRM/GRC suite and SecOps, ITSM, and ITOM to create a unified risk-aware CMDB environment. Entity Scoping: Lead high...ServicenowFull timeRemote work
$105.2k - $163.32k
...brands, which also includes five leading omnichannel grocery brands -... ...thinker to join our ServiceNow and ITSM team. You will own ServiceNow... ...years as a ServiceNow Platform Architect). ServiceNow Architect... ...architecture including data structure, CMDB, creating workflows, process...ServicenowWork experience placement- A leading organization in IT services is looking for a Halo Administrator in Chicago, Illinois, with remote work options. The role involves managing the Configuration Management Database, leading system integrations, and developing API-based solutions. The ideal candidate...Remote job
$125k - $207k
...ServiceNow Team Lead 84.51° is seeking a ServiceNow Team Lead to guide the... ...role serves as both technical architect and hands-on lead,... ...technical solutions across ITSM, ITOM, HRSD, and other ServiceNow... ...ServiceNow modules (ITSM, ITOM, CMDB, HRSD, CSM, etc.). ~ Strong...Servicenow$150k - $170k
A technology consulting firm is seeking a ServiceNow Senior Technical Consultant to lead project teams and deliver high-quality ServiceNow solutions. The ideal candidate will be a subject matter expert on ServiceNow with strong integration skills and a commitment to quality...Servicenow- ...Role - ServiceNow CMDB Consultant Location - Chicago, IL (Onsite)... ...organization in alignment with K&E Service Area leads. Design the CMDB data model, including... ...with Change Management, Asset Management, ITSM, ITOM teams for process alignment....Servicenow
- Ernst & Young Advisory Services Sdn Bhd is seeking a ServiceNow Senior Consultant to lead IT Service Management projects. Located in Chicago, this role requires a bachelor's degree and 2-4 years of relevant ITSM project experience, alongside essential ServiceNow certifications...Servicenow
- A global consulting firm is seeking a Senior Manager for ServiceNow AI Architect in Chicago. This role involves leading AI transformation projects, managing client relationships, and overseeing the development of AI-driven solutions. Candidates should have substantial...Servicenow
- A leading IT service provider in Chicago is looking for a Senior Lead ServiceNow Developer with over 12 years of experience in ITSM, ITOM, and ITAM. Responsibilities include gathering infrastructure... ...ServiceNow with strong skills in CMDB management and SLA/OLA reporting....Servicenow
- A leading global consulting firm is seeking a ServiceNow AI Architect Manager to lead transformation teams in Chicago. You'll spearhead AI thought leadership, managing complex projects and fostering client relationships. The ideal candidate will have 2-5 years of relevant...Servicenow
- ...ServiceNow HRSD Architect Seeking a skilled ServiceNow Human Resources Service Delivery (HRSD) Architect... .... Key Responsibilities: Leading the design, development, and implementation... ...methodologies. Familiarity with CMDB configuration and data management....ServicenowRemote work
- ...is looking for a Senior ESM Architect for a hybrid contract role. The... ...legacy practices into ServiceNow workflows. Responsibilities include... ...ensuring clean data capture and leading process standardization... ...expertise in ITIL V4 and ServiceNow ITSM is required. #J-18808-Ljbffr...ServicenowContract work
- ...sectors today. What you'll be doing... Serve as the lead ServiceNow Architect, providing technical leadership and expertise in designing,... ...understanding of ServiceNow platform capabilities, including ITSM, ITOM, HRSD, and custom application development. ~...ServicenowRemote workWork from home
$171.6k - $392.1k
...to build a better working world. ServiceNow – ServiceNow AI Architect Senior Manager In the digital economy... ...Senior Manager you will play a leading role in that mission, providing the... ...Suite Certification – NOW Assist for ITSM Suite Certification – NOW Assist...ServicenowSummer holidayWorldwideFlexible hours$142.6k - $261.5k
...to build a better working world. ServiceNow– ServiceNow AI Architect Manager In the digital economy,... ...ServiceNow Consulting Manager you’ll play a leading role in that mission, providing the... ...Certification – NOW Assist for ITSM Suite Certification – NOW Assist...ServicenowSummer holidayWorldwideFlexible hours$171.6k - $392.1k
...help to build a better working world. ServiceNow - ServiceNow AI Architect Senior Manager In the digital... ...Consulting Senior Manager you will play a leading role in that mission, providing the... ...Certification - NOW Assist for ITSM Suite Certification - NOW Assist for...ServicenowSummer holidayWorldwideFlexible hours- ...Lead ServiceNow Expert Location: Chicago or New York (2 to 3 days in Office) Duration: 12... ...new ServiceNow IT Service Management (ITSM) platform. The role will work with Systems... ...Dashboard, and integration. Experience in Architecting Visualization / Analytics using Power...ServicenowWork at office
$95.4k - $192k
ServiceNow Strategic Portfolio Management (SPM) Consultant page is loaded## ServiceNow Strategic Portfolio Management... ...requisition id: JR119006We are the leading provider of professional services to... ...design* Strong knowledge of ITIL/ITSM principles and how they align with...ServicenowWork experience placementInternshipLocal area- Beyond Finance is seeking a ServiceNow Administrator to manage and enhance our ServiceNow platform. The role involves daily administration and configuration of ITSM modules, working closely with IT leadership on custom solutions, and championing the platform's adoption...Servicenow
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to ServiceNow Lead / Architect - ITSM, SPM, CMDB. Be the first to apply!
- servicenow work from home Chicago, IL
- servicenow manager Chicago, IL
- servicenow product manager Chicago, IL
- servicenow technical architect Chicago, IL
- servicenow remote Chicago, IL
- servicenow administrator Chicago, IL
- servicenow project manager Chicago, IL
- servicenow business analyst Chicago, IL
- servicenow Chicago, IL
- kpmg servicenow

