Pharmacy Records Management Technician - Express Scripts

Pharmacy Records Management Technician Representative

As a Pharmacy Records Management Technician Representative, you will support pharmacy operations through accurate record management and compliance-focused document handling. This role is highly detail-oriented and involves maintaining prescription records, coordinating with Iron Mountain, and safely moving and organizing physical records using material-handling equipment. Much of the work is independent and requires strong organization, accountability, and attention to detail.

Work Schedule

Monday Friday | 5:30 a.m. 2:00 p.m.

Key Responsibilities

• Serve as the primary point of contact for Iron Mountain, managing all related communications and requests
• Prepare and ship record storage boxes to Iron Mountain on a monthly basis and retrieve boxes as requested
• Sort, organize, and maintain prescription records in compliance with retention requirements
• Track and manage records using Excel-based databases
• Ensure prescriptions are retained onsite and on the pharmacy floor for the required timeframes
• Prepare daily lockboxes for scanning
• Operate forklifts and hand jacks to move pallets of records safely
• Work independently for extended periods while maintaining productivity and accuracy
• Cross-train in other functional areas based on business needs

Qualifications

• High School Diploma or equivalent required
• 3+ years of relevant experience in a pharmacy dispensing environment
• Active Missouri State Pharmacy Technician License required
• Proficiency with Microsoft Word, Excel, and email; ability to navigate the Iron Mountain website
• Strong organizational skills with exceptional attention to detail
• Ability to adapt in a fast-paced, changing work environment
• Willingness to work a flexible schedule to support high-volume periods
• Comfortable operating forklifts and other material-handling equipment
• Prior forklift experience preferred; training provided onsite

Physical Requirements:

• Sit and/or stand for lengthy periods
• Lift up to 50 lbs. occasionally and 30 lbs. frequently
• Perform repetitive motion with fingers, hands, and arms
• Work may be in confined areas close to machinery
• Work may be in performed in an environment with varying noise levels

What We Offer:

• Health coverage effective day 1 (including Medical, Dental and vision)
• 401(k) plan with company match
• Holiday Pay and Paid time off
• Education/Certification Program (Grow to Thrive)
• Career Growth and advancement opportunities
• This position may offer a sign on bonus.

Please note: This position is fully on-site and does not permit remote work. Any references to home-based internet requirements do not apply to this role.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: View email address on click.appcast.io for support. Do not email View email address on click.appcast.io for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.