Clinic Director

Are you a results-driven leader with a passion for aesthetics, sales, and creating exceptional guest experiences? Chapter Aesthetic Studio is seeking a driven, guest-focused Studio Director to lead studio revenue performance, develop a high-performing team, and deliver exceptional guest experiences in our highest volume location, Fargo, ND. This role combines hands‑on sales leadership with operational oversight to drive business results, optimize studio performance, and support a seamless guest journey from consultation through retention. Job Type: Full-Time Salary: $100K–$125K base, commensurate with experience — plus uncapped monthly performance incentives that let top producers significantly outearn base pay. This role is built for a director who builds winning teams and turns their performance into revenue. What You’ll Do Drive studio revenue growth and achieve sales and profitability goals Lead consultative guest experiences, including scans, needs assessments, and treatment recommendations Coach team members on consultative selling strategies that improve conversion, retention, memberships, and retail sales Monitor KPIs including conversion, utilization, and revenue performance to identify opportunities and drive results Execute strategies that increase guest retention, rebooking, and lifetime value Lead & Develop a High-Performing Team Recruit, coach, and develop a collaborative, results-driven team focused on sales excellence and exceptional guest care Provide ongoing feedback, accountability, and recognition tied to studio performance goals Foster a positive, guest-centric culture rooted in teamwork, accountability, and operational excellence Lead daily huddles and team meetings to align priorities and drive execution Deliver an Exceptional Guest Experience Ensure a seamless, personalized guest experience from consultation through follow-up care Partner closely with clinical teams to support outstanding guest outcomes and satisfaction Resolve guest concerns with empathy and professionalism to build loyalty and trust Support local marketing and community outreach initiatives that drive guest acquisition and brand awareness Oversee Operations & Studio Performance Manage daily operations including scheduling, guest flow, inventory, and POS management to ensure efficiency and consistency Aligns staffing and treatment capacity with business demand Monitor financial performance and key operational metrics to support studio profitability Maintain compliance with HIPAA, company policies, and brand standards while supporting front desk and sales operations as needed Requirements/Qualifications Bachelor’s Degree required, Master’s preferred A minimum of five years (5) years of leadership/managerial experience A people centric leader who motivates and inspires others to achieve success Devoted to relentless communication and results Ability to lead, mentor, and manage a team while problem solving during day-to-day obstacles Proven track record of exceeding established revenue goals Compelling interpersonal and communications skills (verbal and written), strong ability to influence and build rapport About Chapter Aesthetic Studio Chapter Aesthetic Studio is a premier destination where medical expertise meets modern beauty. As part of TAG – The Aspen Group – we are redefining the guest experience: making confidence accessible, care personalized and results remarkable. Ready to lead a team that changes lives through confidence? TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports,operatemore than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®,ClearChoiceDental Implant Centers®,WellNowUrgent Care®, Chapter AestheticStudio, and Lovet Pet Healthcare. Combined, the practices serve more than35,000 patientsa day and more than8 million patientseach year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com. TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated againston the basis ofdisability. Salary: $100K–$125K base, commensurate with experience — plus uncapped monthly performance incentives that let top producers significantly outearn base pay. This role is built for a director who builds winning teams and turns their performance into revenue. Chapter Aesthetic Studio Your go-to aesthetic studio that doesn’t play by the book. Our staff, services and products are a notch above them all. Chapter Aesthetic Studio provides personalized aesthetic services, including Botox, fillers, laser hair removal, and skincare, ensuring each guest feels at home and satisfied with their results. 812 W Fulton Market, Chicago, Illinois 60607, US 1111 Blairs Ferry Rd NE, Suite 100, Cedar Rapids, Iowa 52402, US 3301 45th St S, Fargo, North Dakota 58104, US 4626 Commercial Dr, New Hartford, New York 13413, US 815 Apache Dr SW, Suite 100, Rochester, Minnesota 55902, US 2611 James St, Suite 500, Coralville, Iowa 52241, US 3578 Main St NW, Coon Rapids, Minnesota 55448, US 2350 S Oneida St, Suite 101, Green Bay, Wisconsin 54304, US 2404 W 41st St, Sioux Falls, South Dakota 57105, US 5001 Sergeant Rd, Sioux City, Iowa 51106, US 2980 Sheridan Dr, Tonawanda, New York 14150, US 3488 Amelia Dr, Orchard Park, New York 14127, US 1400 Central Park Commons Dr, Suite 180, Eagan, Minnesota 55121, US 120 2nd Street South, Waite Park, Minnesota 56387, US 210 Jordan Creek Pkwy, Suite 110, West Des Moines, Iowa 50266, US 2711 E 53rd St, Davenport, Iowa 52807, US 574 Prairie Center Dr, Suite 170, Eden Prairie, Minnesota 55344, US 7853 Brewerton Rd, Suite 2, Cicero, New York 13039, US 6810 E Genesee St, Fayetteville, New York 13066, US 3300 32nd Ave S, Suite 101, Grand Forks, North Dakota 58201, US 3488 Amelia Dr, Orchard Park, New York 14127, US 2790 Monroe Ave, Suite 501, Rochester, New York 14618, US #J-18808-Ljbffr