Human Resources Generalist

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

The Human Resources Generalist is responsible for overseeing employee onboarding, employee changes, employee terminations, I-9 compliance, annual background check compliance, employee file maintenance, routine audits, reporting, leave administration, ADA administration, special projects, and general administrative tasks with confidentiality & discretion. Reporting to the Director, Human Resources, you will collaborate with finance, talent acquisition, and other members of the team at ConvenientMD to support and improve the employee experience.

Your Impact

• Act as an ADP Admin by navigating ADP functionalities, resolving issues, and working to implement system process improvements; provide timely response to user questions.
• Independently oversee new hire processing, employee status changes, and employee terminations; collaborate with talent acquisition, finance, and other internal teams to improve processes around status changes.
• Create, organize, and categorize employee files; respond to requests for file access from inside and outside sources.
• Develop/improve training offerings and corresponding training materials; draft routine HR correspondence.
• Respond to all employment verification requests.
• Oversee credentialing requests.
• Support the drafting of routine correspondence, communications, and paperwork.
• Monitor HR inboxes, respond to routine requests employee and/or manager requests; elevate non-routine items when appropriate.
• Support the employee onboarding processes for new-hires including any/all pre-hire tasks.
• Act as the first touch-point for new team members as they enter into ConvenientMD; answer new-hire questions and respond promptly to questions.
• Identify opportunities for improvement in existing operations; partner with cross functional teams as needed to implement improvement solutions.
• Create and analyze standard HR reports, respond to ad-hoc reporting requests as-needed.
• Assist in the review, testing, and implementation of HR technology upgrades.
• Support new and ongoing human resources special projects (compensation, performance management, engagement, diversity, etc.).
• Provides backup, as needed for other HR related responsibilities.

Who You Are

• 1-3 years of experience in employee onboarding, employee relations, reporting, and HRIS administration.
• Bachelor’s Degree in Human Resources/Business Administration or equivalent combination of relevant education, training, and experience.
• Strong computer skills including the MS Office suite, and Smartsheet.
• 1+ Years of experience using HRIS systems, preferably ADP’s Workforce Now.
• Exceptional attention to detail with an ability to complete all work with a high level of accuracy; strong organizational skills.
• Analytical mindset with proficiency in data analysis and reporting.
• Able to maintain confidentiality and handle sensitive information with discretion.
• Excellent customer service skills; strong initiative to follow‑up on pending/open items.
• Able successfully complete all pre‑employment screenings/activities in a timely manner.

Why You’ll Love Working With Us

• Collaborative team environment that encourages professional growth
• Urgent care services at no cost to our team members and their families
• Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
• 401k match after one year of service
• Access to our primary care (depending on location)
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
• Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.