Business Analyst - Senior BA

Senior Business Analyst

Client seeks a Senior Business Analyst to support a proof-of-concept demonstration using natural language processing and other machine learning methods to improve the intake process. This work is critical to demonstrate the potential of the latest technology to improve the lives of children at risk.

Responsibilities

• The Senior Business Analyst (SBA) will play a key role in realizing strategic initiatives for the State by optimizing workflows, partnering with customers at all levels of the organization, and collaborating with technical resources to develop tools and methods that improve the intake process.
• The SBA must possess excellent communication skills, a proven record of delivering meaningful results, and the ability to work in an Agile environment. Furthermore, the SBA should be familiar with the data systems commonly used by Child Protective Services.

Key Responsibilities

• Ensure the Objectives of the Project are Satisfied
• Lead Exploratory Interviews, Discovery Sessions, and Workshops
• Contribute to the Development of a New Intake Process
• Ensure Transparency and Communications
• Coordinate Conference Room Demonstrations
• Roadmap
• Final Report
• Lead the Agile Development Process

Qualification:

• Bachelor's or Master's degree in business administration, finance, or a related field.
• Minimum ten (10) years of experience in a business analyst role for either state, local, or corporate clients.
• Proven expertise delivering CCWIS solutions, including but not limited to, intake processes, call center operations processes, and case actioning.
• Working experience on design, configuration, and delivery of at least (2) COTS CCWIS systems, including systems by RedMane Technology.
• An understanding of how to advance a strategy and devise tactics to achieve incremental goals.
• Knowledge of developmental projects related to algorithm design, implementation, and testing is a plus. improving outcomes using technological tools envisioned in the POC.
• Successful collaboration with technical team members.
• A successful history of using Agile methods to manage complex developments.
• Strong written and verbal communication skills.
• A history of quantifying the value of business outcomes based on measured data.
• Experience identifying key stakeholders, at all levels, and winning their support.
• Prior success in understanding high-level requirements and converting requirements into day-to-day action.
• Skill in managing budgets, scope, project risk, and delivering results.
• Can create clear documentation.

About Our Company

DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:

• Paid Holidays/Paid Time Off (PTO)
• Medical/Dental Insurance Group
• Accident/Critical Illness Insurance
• Life Insurance
• 401 (K)